WAVE Connections Cloud-Based Push-to-Talk Service by Twisted Pair Solutions Frees Sainte-Anne Police Department from Constraints of Traditional Two-Way Radios

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The solution enhances communication between mobile and office workers, improving latency and reducing time-delays for crisis management and emergency response.

Twisted Pair Solutions, Inc., a recognized leader in critical communication applications for secure, real-time collaboration anywhere, on any device, has announced its support in improving law enforcement efforts for the Sainte-Anne Police Department in Manitoba, Canada with its WAVE Connections cloud-based push-to-talk service. The organization’s new model for critical communication will replace legacy digital radios with inexpensive smartphones and tablets and help first responders collaborate better, quicker and cheaper.

Public safety organizations routinely upgrade their radio systems, spending thousands of dollars on expensive handsets, car radios and dispatch consoles. When the Sainte-Anne Police Department recently faced this scenario, it saw instead a golden opportunity to advance its communication architecture beyond the simple voice exchange afforded by expensive digital two-way radios.

“I was going to have to spend around $25,000 in system upgrades for a few handsets and some car radios,” Sainte-Anne Police Chief Marc Robichaud said. “I thought that there had to be something better out there, a better way to do this. My search led me to Twisted Pair which has a long track record for unifying and extending communications networks for the military and other public safety organizations.”

Twisted Pair’s enterprise and cloud-based communication solutions allow users to leverage inexpensive smartphones and tablets for secure real-time voice communication and at the same time expand their collaboration network to include data, location, presence and video capabilities. Unlike proprietary hardware and limiting carrier-based solutions, WAVE Connections is network- and hardware-independent, and runs over iPhone, Android, Windows Mobile and BlackBerry operating systems.

The solution enhances communication between mobile and office workers, improving latency and reducing time-delays for crisis management and emergency response. The Sainte-Anne Police department found WAVE Connections to be an attractive solution because of its ability to quickly connect officers, on or off duty, without tethering them to anything beyond their chosen mobile device.

“The service has made a huge difference for us,” Robichaud said. “As soon as there is a need for any of our officers to be in play, we’re able to immediately connect with one another and integrate into the response cycle, staying in communication while en route.”

WAVE Connections is instrumental in allowing the Sainte-Anne Police Department and others like it, to advance, keeping pace with modern technology. Because smartphone upgrades are less expensive than digital two-way radios and more accessible, departments no longer have to make decisions and 10-to-15-year commitments that can jeopardize the health of their mobile workforces for years to come.

“Police look to what other larger agencies are doing as the standard and our solution wasn’t a big, bulky radio that had become part of our uniform,” Robichaud said. “But breaking that mold is very important. Law enforcement should be leading technology advancement, not following it.”

About Twisted Pair
Twisted Pair is the recognized leader in critical communications. Our WAVE software empowers mobile workforces with critical communication applications for secure, real-time collaboration anywhere on any device. Built on a battle-tested communications interoperability platform, WAVE delivers voice, video, location, presence and other forms of data deployed as an enterprise product or cloud-based service throughout commercial, public sector and defense organizations. WAVE has been proven in thousands of the most complex deployments around the world to help integrate and manage a truly unified communications system so that office-based and mobile workers can simply talk, make decisions and act.

For more information, contact Michael Ann Thomas at Raffetto Herman Strategic Communications, PR agency for Twisted Pair Solutions, at mthomas(at)rhstrategic(dot)com or (773) 822-6182.

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