WhosOn Live Chat Software Gets Social

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Parker Software has released an add-on to their popular software application to enable their users to implement a live click to chat link within their company Facebook Page.

WhosOn Live Chat by Parker Software has released an add-on to their popular software application to enable their users to implement a live click to chat link within their company Facebook Page.

Facebook currently has over 845 million monthly active users to their site and over 4 million Facebook Pages. A Facebook page is a customizable presence for an organization, product, or public personality enabling them to join the conversation with Facebook users.

A Page lets Fans become brand advocates, WhosOn now enables these advocates to simply click to chat within the company Facebook Page, using WhosOn, connecting them instantly to a live chat agent to handle their enquiry.

Ian Rowley, Business Development for Parker Software comments, “We always look for ways to innovate our platform, WhosOn is used widely as business tool to enable companies to track website visitor activity and also to engage those visitors via live chat. The Facebook add-on is just another way for these companies to socially engage with their customer or fans in this instance. We are confident that this will have mass appeal for a lot of brands as a better way to connect with their Facebook audience.”

http://www.parker-software.com/forum/forum_posts.asp?TID=8470

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Ian Rowley
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