Spanlink is known in the marketplace for its expertise in contact center, and with Cisco TelePresence, we are excited to offer our customers life-like, face-to-face collaboration,” said Shyam Koneru, Spanlink’s director of collaboration engineering.
Minneapolis, MN (PRWEB) February 23, 2012
Spanlink Communications, a Cisco partner focused on designing, deploying and supporting contact center and collaboration solutions, announced today that it has achieved the TelePresence Video Advanced Authorized Technology Provider (ATP) status from Cisco. This designation recognizes Spanlink as having fulfilled the rigorous training requirements and program prerequisites to sell, deploy and support Cisco TelePresence Video products and solutions at the Advanced level.
“Spanlink is known in the marketplace for its expertise in contact center, and with Cisco TelePresence, we are excited to offer our customers life-like, face-to-face collaboration,” said Shyam Koneru, Spanlink’s director of UC & collaboration engineering.
By deploying certified Cisco TelePresence Video solutions, Spanlink is helping companies leverage technology to change the way they work. With Cisco TelePresence, businesses can cut costs while improving productivity through face-to-face collaboration for workers around the world. These video solutions reduce travel time and expenses, but more importantly, improve upon existing business processes, optimize time and can quantifiably impact operational expenses. Additionally, these solutions increase workplace flexibility and allow dispersed remote workers to come together with their teams.
“As a Cisco TelePresence Video Advanced ATP Partner, Spanlink has made an investment in the sales, technical and life cycle services capabilities needed to deliver the industry’s most comprehensive and interoperable Cisco TelePresence Video portfolio,” said Richard McLeod, senior director of collaboration for worldwide channels at Cisco.
Choosing the right integrator is just as important as choosing the right technology; the desired outcomes depend entirely on the technology being properly deployed. Spanlink has the experience and certifications to ensure its customers’ success both from a business results, and technical standpoint.
In addition to the TelePresence ATP, Spanlink holds Cisco’s Master Specialization in Unified Communications. This certification recognizes Spanlink for achieving the highest level of engineering talent to design, deploy and support unified communications with converged networks.
“Our depth of technical expertise and focus on business results truly set us apart in the market place, and positions our customers for success,” added Koneru.
For additional remarks regarding this announcement, view the video at: http://bit.ly/teleAPT
About Cisco TelePresence and Video Collaboration Solutions
Cisco TelePresence® and Video collaboration solutions provide life-like, high-definition, conferencing facilities with superior audio and video, allowing participants to meet their colleagues, customers and business partners across a virtual table. Participants can enjoy a same-room meeting experience, even if they are located in different locations around the world. Participants can also meet more often and enjoy more productive sessions, helping to improve business interactions while potentially building stronger customer relationships, accelerating sales cycles, improving project management and forming tighter integration with remote offices.
About Spanlink Communications, Inc.
Spanlink Communications is a leading provider of Cisco contact center and customer collaboration solutions. With more than 23 years of experience, Spanlink helps companies exploit the benefits of virtual unified communications networks for business transformation. Spanlink applies expert advising, deployment, integration and managed services to tailor each customer’s solution and support plan to its business needs. Spanlink is at the forefront of helping organizations understand how to leverage their contact center to monitor and proactively respond to Social Media to engage customers and prospects. Spanlink is a Master certified Cisco partner serving businesses of all sizes. Find news and information at http://www.spanlink.com. Follow Spanlink on Twitter at http://www.twitter.com/spanlink
Cisco, the Cisco logo and Cisco TelePresence are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at http://www.cisco.com/go/trademarks.