Nelson Makes 2012 Best of Staffing List for Client and Candidate Satisfaction

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Nelson receives high Net Promoter marks from both clients and job candidates, meaning both groups are very likely to recommend Nelson to others.

Nelson announced today that it has been named to Inavero’s 2012 Best of Staffing Client list and Talent list. Best of Staffing, presented in partnership with CareerBuilder, is the nation’s first award that recognizes staffing firms that receive remarkable reviews from the people they place and/ or from the clients who hire that talent. Fewer than 1% of North American staffing firms have been named to either list and fewer still make both lists as Nelson has done, excelling in both categories.

“With less than 1% of staffing firms in the US and Canada being named to the Best of Staffing lists, we are proud to be counted among that elite group,” said Craig S. Nelson, CEO. “We strive to build strong relationships with all stakeholders based on the high integrity of our staff and the excellent service we provide in filling open positions quickly and effectively.”

Staffing firms competing to make the Best of Staffing lists underwent a rigorous survey process followed by careful analysis of responses to determine satisfaction levels. Nelson received satisfaction ratings of 9 or 10 out of 10 from 57.9% of clients and 60.9% of talent, significantly higher than the industry’s average. In fact, Nelson secured spots on both lists by earning an average Net Promoter Score of nearly double the national staffing industry benchmark for client and talent satisfaction.

“The staffing industry continues to play a key role in helping to revitalize the economy,” said Eric Gregg, Inavero’s Founder and CEO. “Staffing firms give growth-minded organizations a more flexible alternative to recruiting their own employees, letting both the employee and employer determine if the fit is right for a more permanent position. Both sides receive tremendous value in a flexible, yet meaningful working relationship, and as they engage with staffing firms to help achieve those goals, the service experience they have is very important to their success. The Best of Staffing lists are a resource for businesses and talent who are trying to find staffing firms that provide exceptional service.”

Inavero’s complete Best of Staffing list can be viewed at

About the Nelson:
Founded in 1970 with locations throughout California and into Texas, Nelson ranks among the largest staffing companies in the United States. Regularly recognized as one of the “Top 10 Best Staffing Firms to Work For,” Nelson was newly honored as one of the Bay Area News Group’s Top Workplaces of 2011. Nelson specializes in staffing services in numerous fields, including administration, executive management, technology, manufacturing, legal, human resources, finance and accounting, engineering, wine and beverage, and computer gaming/digital media. Embracing the values of excellence, innovation, empathy, and integrity when interacting with clients and employees alike, Nelson holds itself to a high standard. To learn more about the company, visit

About Inavero, Inc:
Inavero designs and manages satisfaction surveys for a global list of staffing and recruiting firms in more than 15 countries. Their proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero’s team analyzes satisfaction feedback from more than 500,000 staffing firm clients and talent each year, and serves as the American Staffing Association’s exclusive research partner. For more information about Inavero, visit

® Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld

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Courtney Dickson
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