Our industry is driven by continual service improvement, and while our user group meetings always start with discussions around Autotask as our core service tool, they invariably extend into discussions on ways to improve our services and our business.
EAST GREENBUSH, NY (PRWEB) February 25, 2012
Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that its Texas User Group will hold its first meeting of 2012 on February 27th from 3:00 PM-5:00 PM at the Dallas/Addison Marriott Quorum. The meeting is sponsored in part by Level Platforms, a global leader in remote monitoring and management solutions, whose 17-city, 2012 Road Show makes its Dallas stop at the same venue shortly after the user group event.
The user group meeting agenda opens with introductory remarks and a keynote address from Autotask MVP Steve Meek of The Fulcrum Group, Inc. The event will feature training sessions on advanced workflow rules and automation in Autotask, and a special presentation from Level Platforms. Ample networking opportunities will also be available.
“Our industry is driven by continual service improvement, and while our user group meetings always start with discussions around Autotask as our core service tool, they invariably extend into discussions on ways to improve our services and our business,” . Meek said. “We are doubly blessed to have a network management vendor, Level Platforms, in town to provide user group attendees with even more information on better services and monitoring tactics.”
Autotask software allows value-added-resellers (VARs), managed services providers (MSPs) and other IT technology solution providers to streamline, optimize and automate critical business functions. The software incorporates customer relationship management (CRM), service desk, tech scheduling, project management, billing and other modules that are accessible from virtually any computing or mobile device connected to the Internet.
Leonard DiCostanzo, Senior Vice President of Community and Business Development believes that user groups offer tremendous value to Autotask Users, saying, “VARs, MSPs and IT solution providers work in a complex and competitive environment. Any time there is an opportunity for them to come together, share best practices and network with their peers, they walk away with solid information they can use to better serve their customers and build their own businesses.”
Autotask users and others interested in attending the Autotask User Group meeting are asked to register for the event by visiting http://forms.autotask.com/LP=233
Those interested in attending Level Platforms’ 2012 Road Show event after the meeting, may register at http://www.levelplatforms.com/News_Events/Events/MW2012_RoadShow_form.aspx?loc=2
Both events will be held at the Dallas/Addison Marriott Quorum (near the Dallas Galleria), 14901 Dallas Parkway, Dallas, TX 75254. Telephone (972) 661-2800
About The Fulcrum Group, Inc.
The Fulcrum Group is an outsourced IT service provider serving clients throughout the Dallas- Fort Worth market. The Fulcrum Group is dedicated to helping small and medium-sized businesses (SMBs) achieve their long-term goals through our SPOT Managed IT Services program, for the best application and management of information technology. We work with businesses that are looking for our managed IT services and IT support in order to build, maintain and optimize their IT - all without breaking the bank. We are the experts in technical support, services and security, and we offer it all at a price businesses can afford.
For more information about the Fulcrum Group services and product offerings, see us on the web at http://www.fulcrum.pro/ or contact us 817-337-0300.
About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500 Ext. 1.