Pink Elephant Announces 2011 ITIL® Award Winners

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Pink Elephant announced the winners of the 2011 ITIL Awards at its 16th Annual International IT Service Management Conference and Exhibition.

Pink Elephant

Pink Elephant

“On behalf of everyone at Pink Elephant, congratulations to all the winners!” said Pink Elephant’s president, David Ratcliffe. “There are many success stories out there and we are very happy to profile and recognize a few of them".

Pink Elephant announced the winners of the 2011 ITIL Awards, at its 16th Annual International IT Service Management Conference and Exhibition held at the Bellagio Hotel in Las Vegas from February 19-22nd, 2012.

Each year at Pink Elephant’s conference awards are presented to recognize individual and corporate commitment to ITIL (IT Infrastructure Library) and ITSM (IT Service Management) excellence. The awards honor the best in four categories: ITIL Project of the Year; Innovation of the Year; ITIL Practitioner of the Year and ITIL Case Study of the Year.

2011 ITIL Award Winners:

ITIL Project of the Year: Recognizes an organization that has demonstrated significant commitment to ITIL and ITSM best practices with involvement of certified staff, and visible positive outcomes.

Winner: Deutsche Bank
Finalists: Adobe & Air Canada Jazz

Innovation of the Year: This award is in recognition of a product or service developed by the vendor community that has made the greatest contribution to ITSM in the last calendar year.

Winner: Serena Software for Orchestrated IT
Finalists: ServiceNow for Social IT & SUMMUS Software for Intelligent IT

ITIL Practitioner of the Year: Recognizes an individual who has shown visible commitment to ITIL best practices, and is an industry champion for IT continuous improvement and quality principles.

Winner: Brian Newcomb of Ohio State University
Finalist: Lisa Barnett of Sempra

ITIL Case Study of the Year: Chosen by conference attendees, this award recognizes the individual with the highest overall rating for a case study presentation delivered at the conference.

Winner: Cathy Kirch of Allstate Insurance Fund

“On behalf of everyone at Pink Elephant, congratulations to all the winners!” said Pink Elephant’s president, David Ratcliffe. “There are many success stories out there and we are very happy to profile and recognize individuals and organizations for their hard work and achievements”.

Nominations are now being accepted for the 2012 awards which will be presented at the 17th Annual International IT Service Management Conference and Exhibition, taking place February 17-20th, 2013 at the Bellagio Hotel in Las Vegas.

For more information about the 2013 conference and ITIL Awards, click here.

About Pink Elephant:

Founded in 1980, Pink Elephant is the leader in providing IT Service Management best practice services. Operating in many locations across the globe including the USA, Canada, Mexico, Brazil, the UK, Netherlands, South Africa, Hong Kong, Malaysia & Singapore, Pink Elephant is the world’s #1 supplier of ITIL® and IT Service Management conferences, education and consulting services.

For more information, visit http://www.pinkelephant.com.

For further information, please contact:

Christina Petovello
Communications & PR Manager
Pink Elephant
Toll Free: 1-888-273-7465, Ext. 282
E-mail: c(dot)petovello(at)pinkelephant(dot)com

ITIL® is a Registered Trade Mark of the Cabinet Office.

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Christina Petovello
c.petovello@pinkelephant.com
1-888-273-5060 x282
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