(PRWEB) March 03, 2012
Icaro Technologies, a leading company for integration of management solutions, has scheduled two presentation sessions at the IBM PULSE 2012, the largest IBM event featuring Management of Services and Security, to be held in Las Vegas, USA, from March 4 to 7, 2012.
Icaro will be conducting a panel presenting success stories related to customers from the telecommunications industry in Brazil. The operator’s professionals will be sharing their experiences about how to create a winning management platform based on IBM Tivoli Netcool and Icaro’s Advanced Dashboards. These solutions helped organize and improve the monitoring capabilities, providing an integrated management platform, with root cause analyses, dashboards and correlations. One of the solutions has made possible, for instance, to manage more than 25,000 customer sites distributed across Brazil - using terrestrial, satellite and wireless technologies. In another case, the management solution includes metropolitan, landline, mobile and transmission networks.
In the second session, Laerte Chagas Sabino, Icaro’s business director, will present how to use Icaro’s Accelerated Service Management technology in order to speed up the implementation of a full Service Management platform for service organizations, based on ITIL (Information Technology Infrastructure Library). The presentation will highlight Icaro’s solution as a strategy to accelerate a Service Management initiative based on IBM TSRM.
Besides the two presentations, Icaro Technologies will be sponsoring the Latin America Reception, an exclusive cocktail that will take place at the Las Vegas Hard Rock Café, only for IBM Business partners and Latin American customers.
“Taking part in events like the Pulse is extremely important for Icaro, because it enables us to follow up IBM’s trends and innovations, besides being in touch with partners and potential customers,” says Kleber Stroeh, Ícaro’s executive director.
About Ícaro Technologies
Partner in Brazil of BMC Software and IBM, Ícaro Technologies is a leader in the integration of management solutions. Acting in over 11 countries, Ícaro develops and integrates solutions in the fields of Security Management, IT Services Management, Network and Systems Management and Asset Management, since 1997.
Ícaro Technologies adopts a process based on the PMI, IBM Rational Unified Process (RUP), MPS.Br and CMMi reference models in its offerings to achieve high quality standards.
Among Ícaro’s customers are large companies from segments as telecommunications, finances, retail and industry, such as GVT, NET, Telefônica, Vivo, Itaú, Bradesco, Redecard, Carrefour, Casas Bahia, Magazine Luiza, and British Telecom.
Ícaro Technologies is a member of the Brazilian software export consortium Actminds. More information at http://www.icarotech.com/en.
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