SilkRoad Technology Takes Bronze In 2012 Stevie® Awards For Sales & Customer Service

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SilkRoad’s Dedicated Support Team Recognized for Exceeding Customer Expectations

SilkRoad technology, inc., a leading provider of social talent management solutions, has won bronze in the Innovation in Customer Service category for the sixth annual Stevie® Awards for Sales & Customer Service.

SilkRoad’s employee-centric solutions and integrated Life Suite manage the entire employee life cycle, easing the recruiting challenge, smoothing the onboarding process and boosting employee retention. Through the Dedicated Support Team, officially launched in 2011, SilkRoad offers one-on-one support to ensure that implementation and day-to-day operations of the Suite exceed customer expectations.

“SilkRoad’s solutions let HR managers focus on strategic initiatives with the peace of mind that comes with an engaged workforce,” said Flip Filipowski, executive chairman and CEO of SilkRoad technology. “Why not give them peace of mind when it comes to the support they can expect from us as a vendor? This recognition by the Stevie Awards reinforces our Dedicated Support Team’s accomplishments in this department.”

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards℠ and International Business Awards℠.

“We’re delighted to kick off our celebration of the 10th year of the Stevie Awards movement with the 2012 Stevie Awards for Sales & Customer, which is the first program in which we conferred Silver and Bronze Stevie Awards,” said Michael Gallagher, president and founder of the Stevie Awards. “It’s gratifying and inspiring to have received so many remarkable entries for this year’s competition.”

Details about the Stevie Awards for Sales & Customer Service and a full list of winners in are available at http://www.stevieawards.com/sales.

About SilkRoad technology
SilkRoad is a leading global provider of cloud-based social talent management software. Their passion for creating the finest employee experience drives everything they do. The award-winning SilkRoad Life Suite is an integrated set of employer-branded TM/HCM solutions that power businesses with the latest Web 2.0 and social media innovations: OpenHire for recruiting, RedCarpet for onboarding and life events, WingSpan for performance management, GreenLight for learning management, Eprise for intranets and HeartBeat for trusted HRMS. The Life Suite is ideally suited for businesses of every size because of its unique and open “start anywhere” architecture – implement the complete suite or begin with one solution and add functionality as you need it. Either way, it’s the fastest path to develop more productive and empowered employees who can rapidly boost business performance. Visit silkroad.com, follow them on Twitter @SilkRoadTweets or call 866-329-3363 (U.S. toll free) or +1-336-201-5100.

About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at http://www.stevieawards.com.

Sponsors and supporters of the 6th annual Stevie Awards for Sales & Customer Service include American Support, the Business TalkRadio Network, Coloredge Los Angeles * New York, Competence Call Center, SDL and ValueSelling Associates.

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