CIBER retains award for “Most Satisfied Customers”

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CIBER, Inc. (NYSE: CBR), a global IT consulting and outsourcing company, announced it has won the “Most Satisfied Customers 2011” award for SAP Business All in One at the Annual SAP UK & Ireland PartnerEdge Reseller Awards.

CIBER UK retains award for “Most Satisfied Customers”

CIBER UK retains award for “Most Satisfied Customers. Tim Knight, Customer Manager, CIBER UK accepting the award from Rich Phillips, Channel Director, SAP UKI

The Most Satisfied Customers Award is one of the highest distinctions a partner can achieve within the SAP Channel Partner Programme. The SAP award is designed to acknowledge the partners who have most heavily invested in their mutual customers’ success by providing the very best possible solutions and services. Assessed and judged by the customers themselves, it is only awarded to those partners that have achieved the very highest level of customer satisfaction.

Alan Miller, CIBER UK Sales Director, said in accepting the award, “CIBER is proud to have retained the “Most Satisfied Customers 2011” award from SAP UK. Retaining this prestigious title for the second consecutive year reflects the commitment of our SAP Services teams and the close partnerships we build with our valued customers to deliver the very best customer service.”

Miller commented “At CIBER, we build long term relationships with our customers to ensure they are able to optimise their investment in SAP. As a full service SAP partner, CIBER provides high-quality SAP Services across the complete SAP landscape with extensive expertise in harmonising, simplifying and optimising our customer’s IT investments.

He continued “Satisfied customers want more than the formal adherence to Service Level Agreements - what they really want is personal service! We achieve this by balancing local accountability with global service delivery and dedicated onshore service teams. Managed by a single point of contact ensures a high quality personal service.”

Rich Phillips, Channel Director, SAP UKI, said "CIBER continues to raise the bar on delivering quality SAP services to our customers. SAP recognising CIBER with this prestigious award reflects CIBER’s relentless dedication to achieving the highest levels of customer satisfaction.”

CIBER is continuing to invest in broadening its portfolio of supporting managed and hosted services. The next stage of improvement includes the cross-country rollout in March 2012 of CIBER’s unique SAP Service Solution Suite that is already highly successful in its German operations. This will further enhance its customers’ ability to leverage the power and expertise of CIBER’s Managed Services (CMS) in order to tailor a SAP solution that is unique to their needs. Enhancements include a powerful customer information portal, improvements in service level measurements and improvements in visibility. This fully transparent service solution is only available from CIBER and is a clear demonstration of our commitment to provide the highest quality SAP supporting services.

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About CIBER, Inc.

CIBER, Inc. is a global information technology consulting, services and outsourcing company applying practical innovation through services and solutions that deliver tangible results for both commercial and government clients. Services include application development and management, ERP implementation, change management, project management, systems integration, infrastructure management and end-user computing, as well as strategic business and technology consulting. Founded in 1974 and headquartered in Greenwood Village, Colorado, CIBER has more than 8,000 employees. We operate in 19 countries, serving clients from 14 Global Solution Centers and 70 local offices in North America, Europe and Asia/Pacific. Annual revenue in 2011 exceeded $1.0 billion. CIBER trades on the New York Stock exchange (NYSE: CBR), and is included in the Russell 2000 Index and the S&P Small Cap 600 Index. For more information, visit

CIBER Forward-Looking and Cautionary Statements
Statements contained in this release may constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially, as discussed in the company's filings with the Securities and Exchange Commission. CIBER undertakes neither intention nor obligation to publicly update or revise any forward-looking statements. CIBER and the CIBER logo are trademarks or registered trademarks of CIBER, Inc. Copyright© 2012.

For more information, press only:
Carl Adams, Marketing Manager, CIBER UK, carl(dot)adams(at)ciber(dot)com / +44 (0) 1455 898881
Follow CIBER on Twitter at @ciberuk

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Carl Adams
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