Boston, MA (PRWEB) March 06, 2012
Intronis, the world’s leading cloud backup and recovery solution for the IT Channel, today announced that the company was named winner of the Best Customer Support Award for 2012 at the ASCII Success Summit in Orlando, Fla.
The ASCII Group is the world’s largest IT solution-provider community. ASCII members voted their selection for Best Customer Support at the conclusion of their annual regional summit in Orlando last week.
This latest honor follows a strong 2011 for Intronis, during which the firm was named ASCII Vendor of the Year in recognition of Intronis’ outstanding channel goodwill and commitment to helping ASCII members grow their revenue and more effectively serve their customers.
“An important part of our channel commitment is the investment we make in our customer support team. When a partner needs assistance, a fast response from a well-trained support professional makes all the difference,” said Ted Roller, vice president of channel development at Intronis. “We’re honored by ASCII’s award and proud to be recognized for our service commitment.”
About the ASCII Group
The ASCII Group, Inc., headquartered in Bethesda, Maryland, was established in 1984, with additional offices in Canada and the UK. ASCII is the largest paying community of independent computer solution providers in the world with more than 2,000 members and system wide end-user sales of approximately $10.5 billion. ASCII provides technology tools, products and services to assist independent information technology resellers increase profits, reduce costs, and grow their respective businesses.
Intronis Cloud Backup and Recovery is a world-class cloud backup solution for the IT channel. Intronis provides the industry’s easiest to use secure data solution for offsite and local backup, which generates a monthly recurring revenue stream to add to your business. Intronis offers the best, deepest Exchange and SQL backup on the market, U.S.-based customer support, and is also integrated to major solutions in the MSP ecosystem. The solution has been field tested by thousands of MSPs and the industry spoke by awarding Intronis the 2011 Vendor of the Year from ASCII.