Cilio Technologies Announces New Cilio Partners Portal

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Platform is first commercially available service to ease the pain of the order distribution and management process for installed sales manufacturers and retailers

"Snapshot" view of a new order on the Cilio Partners Portal

Customers on the Cilio Partners Portal are saving money and building multi-million dollar sales channels by bringing together orders and trading partners in a single environment.

Cilio Technologies, LLC, the leading specialist in automated order distribution and management of installed sales for the building materials industry, today announced the Cilio Partners Portal, a web-based platform for retail home improvement stores and manufacturers. The Cilio Partners Portal transforms the way manufacturers and retailers distribute and manage their orders for installed sales among complex trading partner networks. The software as a service (SaaS) solution gives all trading partners real-time visibility and insight into orders and the sales channel.

Installed sales programs account for nearly 20 percent of the $155 billion home improvement retail business. These programs offer attractive sales margins and added revenue from installation fees, but they also include a multi-faceted network of vendors and a complex ordering process. Managing installed sales programs can quickly become overwhelming, time-consuming and expensive.

“Today, most orders for counter tops, cabinets, windows, doors, flooring and other installed products are managed by a manual, paper-based system. A customer goes to a retailer or dealer and places an order where it is kicked out to a complex network of manufacturers, distributors, fabricators and installers with little or no ability to know where an order is in the process,” stated Randy Olejnik, president of Cilio Technologies. “Hours are wasted manually tracking order status and critical information is easily lost.”

In addition to the information and employee time lost through the manual process, retailers and manufacturers also miss opportunities to view and track orders electronically and capture the whole trading partner network in a single environment. With better network visibility, they can gain control over pricing, leverage national relationships, and quickly open new sales channels.

“Customers on the Cilio Partners Portal are saving money and building multi-million dollar sales channels by bringing together orders and trading partners in a single environment,” continued Olejnik. “Considering the $31 billion installed sales market for home improvement retailers and manufacturers, first movers who better manage their orders and trading partner networks stand at a great competitive and financial advantage.”

The Cilio Partners Portal order logging and tracking system processed nearly $1 billion in installed sales and related purchase orders in 2011. The portal captures orders electronically via a single, consistent process and distributes those orders automatically to the proper partners within the channel making the order available for viewing any time, from any computer or mobile device. Additionally, the Cilio Partners Portal can be up and running within as little as 30-days, allowing companies to avoid expensive investments in hardware, software or custom development.

Benefits of the Cilio Partners Portal include:

  • Simplified order distribution and management process
  • Improved management of partner networks
  • Standard and custom reporting on a complete history of orders
  • Ability to monitor and measure performance of partners, products, campaigns, and incentive programs

The Cilio Partners Portal also includes a new mobile app – another first for the building materials industry. The app gives access to all of the Cilio Partners Portal features from users’ mobile devices. For example, when a fabricator is bidding materials for a job, the portal automatically routes product questions or requests through the chain of command to give that partner instant access to negotiating manufacturer pricing and quantities. In addition, more than 1,000 fabricators and dealers have provided feedback to the Cilio team for new order entry interface enhancements that are being piloted with select customers. The new features and enhancements make the interface more intuitive and allows users to view more data in a single page.

For more information and to download Cilio’s free white paper “Rethinking the Logistics of Order Distribution and Management.” please visit http://www.ciliotech.com/category/library.

About Cilio
Cilio Technologies, LLC offers a secure, web-based platform to automate distribution and management of installed sales and associated purchase orders for retail home improvement stores and manufacturers. The Cilio Partners Portal brings together trading partners and orders in a single environment, enabling better communication and total visibility into each and every sales order – from creation through completion. Companies gain insights that help reduce the time and cost of order distribution and management, manage trading partner networks, build new sales channels, and increase revenues. Customers include Lowe’s Companies, Cosentino Group, Sage Surfaces, Origin Point Brands, and LG Hausys America. Formed in 2001, Cilio Technologies is at the forefront of the software as a service (SaaS) revolution in the installed sales space. Learn more about Cilio Technologies at http://www.ciliotech.com.

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Ronda Duncan

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