Survey Shows that Half of Government Agencies Have Moved Workflows to the Cloud, Making Online Appointment Software a Viable Option for Automating, Simplifying Scheduling Processes

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A recent survey by research company TNS shows that 48 percent of U.S. government agencies have moved at least one workflow to the cloud following an announcement of the new federal “cloud-first” policy. Federal, state, county and municipal government agencies nationwide looking to improve their appointment- and reservation-scheduling procedures are turning to Appointment-Plus online appointment software to automate and simplify this tedious and time-consuming task.

Appointment-Plus Online Appointment-Scheduling Software

Enterprise Scheduler

We provide government agencies with premier functionality and features to improve their scheduling processes.

Almost 50 percent of government IT workers have reported moving at least one of their workflow processes to the cloud as now required by the federal-mandated “cloud-first” policy, according to a recent survey conducted by research company TNS and funded by CSC. The findings coincide with stats from leading online appointment software provider Appointment-Plus, which has experienced an increase in the number of federal, state, county and municipal government agencies utilizing its application to automate, simplify and streamline its scheduling and booking processes.

They’re quickly realizing the benefits of taking their scheduling procedures online and letting individuals book their own appointments and reservation conveniently at any hour of the day, instead of having to phone them in or make them in person. Agencies use Appointment-Plus appointment book software for a variety of different tasks, such as scheduling visa appointments, reserving athletic fields and facilities, booking flu shots, vaccinations and wellness screenings, and general appointment-scheduling for such services as licensing, permits, counseling and advisement.

As an all-on-one scheduling solution, Appointment-Plus efficiently manages the process from start from finish, letting agencies and staff operate more efficiently and productively. This oftentimes results in significant time and monetary savings.

“Just like many businesses and organizations, government agencies oftentimes have a need for a dependable and effective process for scheduling appointments and reservations, as well has managing contact and other related information,” says Bob La Loggia, CEO of Appointment-Plus. “Unfortunately, traditional scheduling methods simply fall short, which is why more and more government agencies are turning to Appointment-Plus for this important yet tedious task.

“We provide government agencies with premier functionality and features to improve their scheduling processes.”

As the worldwide leader in online appointment software since 2001 and creator of the scheduling industry’s most flexible and feature-rich application, Appointment-Plus has extensive knowledge in configuring scheduling solutions specifically for government agencies and offers unmatched services and functionality geared toward their unique scheduling needs.

Depending on the type of scheduling and its scope, government agencies can take advantage of a special suite of services that includes:

  • A highly scalable system that allows agencies to easily accommodate increases in workload, users and growth.
  • Web services, including integrations with existing software systems.
  • The most configurable scheduling software system available.
  • 24-hour support from its headquarters in Scottsdale, Ariz.
  • Dedicated business and support contacts.
  • “Turnkey”, existing solutions that are instantly ready to go live.
  • Custom graphic user interface (GUI) development.
  • Robust reporting capabilities.

As a cloud-based application, the Appointment-Plus appointment book software application offers functionality uncommon in more traditional software programs. This includes online scheduling self-scheduling, whereby individuals can conveniently and securely schedule their appointments and reservations at any hour of the day, not just during normal office hours; and automated e-mail and text message reminders, which can decrease the “no-show” rate by over 50 percent.

Other features that come standard with the appointment manager application include robust reporting and record-keeping capabilities, which eliminate the need to maintain separate spreadsheets, files or folders; e-marketing capabilities to easily communicate with contacts; and access to the Appointment-Plus Market Place, which features a growing array of the scheduling industry’s best plug-ins, integrations, modules and syncs.

To learn more about the Appointment-Plus online appointment book, click here.


About Appointment-Plus: Appointment-Plus is the worldwide leader in online scheduling solutions for growing businesses, enterprises, higher education, government and logistics. With over 15 million end-users and 80 million appointments booked since its inception in 2001, Appointment-Plus is one of the fastest growing cloud-based services in the world. Headquartered in Scottsdale, Ariz., organizations ranging in size from Fortune 500 companies to small businesses use Appointment-Plus to book an average of 3 million appointments monthly.

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