Choice Logistics Deposits Savings in Diebold ATM Inventory

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New solution for rollouts of self-service technology reduces inventory costs, improves field service productivity

Choice Logistics - Critical service parts logistics
We are thrilled to help Diebold with its warehouse management business and enable the company to continue its focus on delivering innovation.

Choice Logistics, Inc., the leading provider of critical service parts logistics, announced today that it has been selected to provide automated teller machine (ATM) warehousing, inventory and returns management for Diebold, Incorporated, a global leader in integrated self-service delivery and security systems and services.

Diebold develops, implements and services advanced self-service and security solutions for the financial, retail, pharmacy and government industries. The company provides numerous solutions to financial institutions required to serve consumers, from single ATMs to fully outfitted bank branches. To support regional and national rollouts of the latest self-service technology, Diebold positions its ATM kits in warehouses across the U.S. Hardware features and software programs are installed and customized at the warehouses before the ATMs are deployed to bank branches within tightly scheduled timeframes.

Choice Logistics designed a multi-year implementation plan that allows Diebold to transition inventory from in-house warehouses to state-of-the-art strategic stocking locations in the Choice network as leases expire. Choice Logistics also enhanced its Critical Service Parts Insight (CSPI) system to support some of the specialized requirements of staging ATM rollouts and accepting associated returns. From its field service technicians to the program management team, Diebold now has visibility into inventory positions and is already realizing reduced inventory costs and improved field service productivity.

“Everyone who uses ATMs appreciates self-service banking,” said Doug Magnan, Vice President of Logistics Operations for Choice Logistics. “We are thrilled to help Diebold with its warehouse management business and enable the company to continue its focus on delivering innovation.”

About Choice Logistics
Choice Logistics provides customized logistics solutions that meet the high-availability requirements of global technology manufacturers and third-party service organizations. Its global network of strategic stocking locations, linked by dependable transportation solutions, a unified technology platform, and a performance-driven culture, turns time-critical systems support into premium service offerings that generate profitable revenues, strong reputations, and close customer relationships. To learn why service-driven companies such as Avaya, Bayer Healthcare, Canon, Cisco, Cox Communications, Dell, EMC, and Pendum trust Choice Logistics as their service parts logistics partner, call 1-800-593-2108, or visit

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Stephanie Williams
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