Tucson, AZ (PRWEB) March 07, 2012
Attentive customer service and quality, American-made products are more important to consumers than ever in the current challenging economic climate. For AGM Container Controls, the makers of Ascension® Wheelchair Lifts, these two vital elements have remained a priority throughout the 40 years they have been in business, which is why even smaller retail venues and restaurants are following the example of larger public arenas and looking to AGM to find the right wheelchair lifts for them.
As the manufacturer of Ascension Wheelchair Lifts, including the new high-quality, value-priced Ascension Protégé Vertical Portable Wheelchair Lift, AGM does not limit their commitment to quality and customer service to just their manufacturing facility and sales practices. Even after a purchased lift leaves their facility and becomes part of a university, theater, restaurant, hotel, or other public venue, AGM ensures customer satisfaction through an extensive warranty, a satisfaction guarantee, and follow-up calls.
For those searching for a high-quality wheelchair lift to provide expanded accessibility to their restaurant or retail store, AGM’s Ascension Wheelchair Lifts offer a top-quality, aesthetically pleasing, American-made option. AGM’s knowledgeable sales staff help potential customers understand the benefits of Ascension Wheelchair Lifts, which provide those utilizing a wheelchair, walker or crutches an accessible route to stages, platforms, risers and more.
“At AGM, we know an informed customer is going to be a satisfied customer,” said Sales Manager Brent Williams, an employee at AGM for 18 years. “That’s why we make sure we illustrate the benefits of our lifts in relation to the customer’s specific venue, provide details of the products’ safety features, and detail the warranty.”
For instance, a portable vertical lift like the new ADA-compliant Ascension Protégé can help customers in wheelchairs safely and discreetly access split level elevation changes in restaurants and retail stores. The Protégé’s built-in safety features include slip resistant surfaces, high-impact strength plastic sidewall windows, and an emergency break that the user can control.
“Because the wheelchair lifts are manufactured right here at our Arizona facility, we can also tell potential buyers about manufacturing details, like the green element of our lifts…that they’re made using a high amount of recycled steel,” said Howard N. Stewart, President of AGM.
Attesting to AGM’s commitment to durability and reliability in its products, the Ascension Protégé is backed by a standard warranty that’s longer than the average industry offering. The drive train is covered for 20 years under warranty, while additional parts are covered for up to five years.
With this level of information, customers like Amity Hall restaurant and bar in New York can feel confident about purchasing an Ascension Wheelchair Lift from AGM. To ensure this remains the case, the sales team follows up on their customers’ experience within six months of the purchase, to check that there are no concerns or questions hindering use of the product. At the same time, their customers’ informed feedback helps AGM improve their products as needed to allow for the best performance and overall quality.
For more information on Ascension Wheelchair Lifts, visit http://www.wheelchairlift.com, call 1-800-459-0400 or email sales(at)wheelchairlift(dot)com.
For interviews with AGM executives or Ascension representatives, please call the contacts listed at the bottom of this press release.
About AGM Container Controls
Established in 1970, AGM manufactures environmental control hardware for containers that hold missiles and other sensitive equipment. AGM also manufactures Ascension Wheelchair Lifts. Since 1988, AGM has been an Employee Stock Ownership Plan business. In 2009, AGM was honored by the U.S. Chamber of Commerce with the “America’s Best Small Business” award.
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