We have made a strong commitment to better serving our customers here, and to supporting the entire IT channel in Germany. Translating Autotask for the German market is just the first step.
Hannover, Germany (PRWEB) March 08, 2012
Autotask Corporation today announced the availability of the first fully translated and localized version of its award-winning IT business management software for the German-speaking market, and is demonstrating it at CeBIT 2012 in Hannover, Germany. Autotask software, which is designed to automate, optimize and streamline business and service processes for IT service providers, value-added resellers (VARs), managed services providers (MSPs) and independent software vendors, has tens of thousands of active users in 54 countries around the world, including Germany, Austria and Switzerland, who will benefit from the translated version.
“We have made a strong commitment to better serving our customers here, and to supporting the entire IT channel in Germany,” said Mark Banfield, Autotask Managing Director, International. “Translating Autotask for the German market is just the first step. We will shortly have an office in Frankfurt, and we have full sales and support resources available through our own staff and through our distribution partners.”
Speaking at CeBIT, the digital industry’s largest international event, Thomas Homrighausen, Autotask Managing Director, Germany, cited a recent report from Forrester Research, Inc., projecting Germany to be the largest market in Europe for IT consulting services at an estimated €16B in 2011, and the second largest for IT outsourcing services valued at an additional €12B.1.
Autotask software is specifically designed to automate and optimize business processes for IT service providers by integrating critical business systems in a single, cloud-based application and providing real-time reporting and service delivery intelligence. Users typically experience significant, measurable improvements in resource utilization, profitability and ROI within the first month after implementation.
“We are very happy that we have discovered Autotask. It is the perfect solution for optimising and expanding our business, and for keeping track of the time spent solving customers’ issues. In just one month we increased our billable time by more than 20%, and that was all with the English version.” said Maximilian Pfister, General Manager of niteflite networxx, GmbH, in Feldafing, Germany. “Having Autotask available in German just opens up the market and makes it much easier for solution providers to manage their businesses and improve their services and transparency for their clients.”
During CeBIT, Autotask may be found in Hall 16, stand F62, along with distributor acmeo cloud-distribution GmbH & Co. KG, a leading distributor of software-as-a-service (SaaS), cloud-based solutions for IT service providers, and GFI MAX, an award-winning remote-monitoring and management solution for IT service providers and MSPs, and a long-time Autotask integration partner.
About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
For more information about Autotask Corporation and products, please visit http://www.autotask.com or call + 49 162 2703601