Embassy Suites Denver – Downtown/Convention Center Hotel and its Leadership Honored with Prestigious Embassy Suites Brand Awards

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Robert Kisabeth was named Embassy Suites’ General Manager of the Year and Judy Esterbrook was honored as Director of Sales of the Year. The hotel was recognized for its environmental leadership with the Sustainability Hotel of the Year Award. Windsor Management Services manages the hotel with its award-winning reputation in the industry for excellent service.

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Robert Kisabeth accepts the 2011 Hervey Feldman General Manager of the Year award, cementing a three-year winning streak for Windsor Management Services.

Robert and Judy exemplify our commitment to excellence and our values of service. They are deserving recipients of Embassy Suites’ highest honors.

The Embassy Suites Denver – Downtown/Convention Center hotel celebrated its one-year anniversary with three prestigious awards from the Embassy Suites Hotels brand. The hotel is managed by Windsor Management Services, which has cemented its reputation on service, earning multiple awards year after year.

Robert Kisabeth was awarded the 2011 Hervey Feldman General Manager of the Year distinction. This award recognizes one Embassy Suites General Manager who demonstrates outstanding leadership and superb management. In receiving the award, Kisabeth helped Windsor Management Services, the hotel management company for the property, set an unprecedented winning streak as its third consecutive General Manager to earn the brand’s highest honor.

Judy Esterbrook was named the brand’s 2011 Director of Sales of the Year in recognition of her leadership and sales excellence. Esterbrook’s numerous contributions have had a great impact on her team and toward the hotel’s success.
The Embassy Suites – Denver/Downtown Convention Center hotel also earned the 2011 Embassy Suites Sustainability Hotel of the Year Award in recognition of its commitment to environmental sustainability. This award is presented to the hotel whose sustainability efforts through energy, water and waste management, sales and community engagement made a difference in its success. The hotel was the first property within the Embassy Suites Hotels brand and the first hotel in Denver to be LEED Silver certified.

“We are extremely proud of our team at the Embassy Suites Denver – Downtown/Convention Center,” said Bill Upshaw, President and Chief Operating Officer for Windsor Management Services. “Robert and Judy exemplify our commitment to excellence and our values of service. They are deserving recipients of Embassy Suites’ highest honors.”

“The Sustainability Hotel of the Year Award is validation that their focused effort on environmental sustainability leads the industry,” he continued.

“I can’t imagine there are any more qualified General Managers in the Embassy Suites brand than Robert to be recognized as GM of the Year,” said Rich Parks, Vice President of WPM, which built and owns the hotel. “He treats my hotel like he owns it and spends every dollar like it was his. He has built a management team that has excelled in every way and that works toward clearly defined goals.”

Long-standing history of award-winning employees
Windsor Management Services is proud of its award-winning employees who have long been the recipients of Embassy Suites’ highest performance awards.

For a record-setting consecutive three-year period, General Managers from hotels managed by Windsor Management Services have earned the brand’s top honor – the Hervey Feldman General Manager of the Year Award. In addition to Robert Kisabeth (Embassy Suites – Denver/Downtown Convention Center hotel) receiving the award in 2011, Russ Tanakaya at the Embassy Suites Brea - North Orange County hote l (Brea, Calif.) won the award in 2010 and Tim Billing from the Embassy Suites San Luis Obispo hotel (San Luis Obispo, Calif.) was honored in 2009. Both Tanakaya and Billing were also named to the Embassy Suites Circle of Leadership for the 2010-2011 term.

Revenue Managers Tina Rodriguez and Monica Bonifazi were recognized in 2009 and 2007, respectively, as Embassy Suites Revenue Managers of the Year. In addition, the Embassy Suites Cincinnati - Northeast (Blue Ash) hotel (Cincinnati, Ohio) and Embassy Suites Seattle – North/Lynnwood hotel (Lynnwood, Wash.) were recognized with Embassy Suites Revenue Management Awards, earning multiple awards in 2008 and 2002.

The Embassy Suites Temecula Valley Wine Country hotel (Temecula, Calif.) and Embassy Suites Santa Ana – Orange County Airport North hotel (Santa Ana, Calif.) earned SALT Improvement Awards in 2007 and 2006, respectively. The Southern California region earned the Embassy Suites Co-Op Best Marketing Award in 2010, 2009 and 2007.

In the Embassy Suites “I Can Make a Difference” award category, the Embassy Suites Atlanta – Galleria hotel (Atlanta, Ga.) earned an Honorable Mention in 2011 and was a finalist in 2010 for its innovative Festival of Trees program benefiting nonprofits in the local community. Also in 2010, the Embassy Suites Cincinnati - Northeast hotel (Blue Ash) was recognized with the Best Community Involvement Award.

Since 2005, 21 team members have earned Spirit of Embassy/Make a Difference Awards. Seven team members earned the national Catch Me at My Best Award, with winners in 2009, 2010 and 2011.

Learn more about the Embassy Suites Denver – Downtown/Convention Center
The Embassy Suites Denver – Downtown/Convention Center has 403 guest suites and 16 event rooms, totaling more than 25,000 square feet of meeting and banquet space just steps away from the Colorado Convention Center. The property features Embassy Suites’ signature flowing water feature and rich organic Atrium accompanied by a soaring 13-story glass “Sky Curtain” allowing in abundant natural light. The hotel amenities include Elements Restaurant and Bar, Starbucks, a state-of-the-art fitness facility, indoor pool, business center, full valet service with onsite parking and plans for an additional leased restaurant. It is managed by Windsor Management Services, the hotel management company of WCG Hotels.

For more information or to plan your trip, visit DenverDowntown.EmbassySuites.com. Connect with the Embassy Suites Denver - Downtown/Convention Center hotel at facebook.com/ESDenverCCHotel and twitter.com/ESDenverCCHotel.

About Embassy Suites Hotels
Embassy Suites Hotels, one of Hilton Worldwide’s ten market-leading brands, gives guests more during every stay. The full service, upscale brand offers spacious two-room suites, free cooked-to-order breakfast and a nightly Manager’s Reception with complimentary appetizers and beverages. Both leisure and business travelers looking for an approachable, upscale experience feel right at home in the brand’s inviting atrium environment. Embassy Suites Hotels has 213 properties across the Americas and an additional 26 in the pipeline. For more information, visit embassysuites.com, and connect with Embassy Suites at embassysuitesmediacenter.com, facebook.com/embassysuiteshotels and twitter.com/EmbassySuites.

About Windsor Management Services
Windsor Management Services, a subsidiary of WCG Hotels, is an award winning, comprehensive hospitality management and development organization that manages full-service, upscale hotel properties throughout the United States. With more than 30 years of experience to call on, Windsor Management Services is known for unmatched results for its owners and unparalleled service for its guests delivered with a personal connection.

For more information visit windsormanagementservices.com or wcghotels.com. Additionally, please contact Bill Upshaw, President & Chief Operating Officer or Craig Stechman, Senior Vice President-Sales & Marketing at 310-566-1100.

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LeAnn Boucher