Miami, FL (PRWEB) March 13, 2012
Doble Group, LLC, a consulting firm that focuses on improving business results through the implementation of CRM and Performance Management solutions and the alignment of its teams and processes for success, announced today that it successfully completed a Salesforce CRM Implementation and Sales Optimization Program for Productive Business Solutions Group, Ltd. (PBS), one of the largest Document Management and IT companies in Central America and the Caribbean.
PBS, the document and information technology arm of Facey Commodity Company, represents leading brands in document management, security, identification and card technology. After the merger of its operations in Central America and the Caribbean, PBS set out to standardize its sales processes and methodologies across the multiple countries it serves. After designing a custom-made program for PBS that aligned its people and processes with Salesforce CRM, Doble Group guided the company through its implementation and trained over 250 of its sales leaders and teams in a new sales methodology and strategic framework.
“In addition to offering tremendous experience, the CEO of Doble Group, Mariano J. Doble, and his team displayed a high level of professionalism and completely led us through the process,” remarked Patricia Riley, General Manager of PBS Panama and Sales Transformation Project Manager. “Our project charter with Doble Group had multiple phases, and Mariano fully trained us in each phase using best-practices from his previous experience. He gained the trust of his participants, so much so, that according to our survey, he and his team received a 95 percent top-box satisfaction rate with the program. Mariano also built a strong relationship with the general managers in all of the countries we serve and kept in constant touch with them to offer support. He became well-respected.”
Doble Group’s turn-key CRM deployments and supporting programs help companies optimize the effectiveness of Salesforce CRM by providing enhancements that customize the tool to meet the specific workflow and business process requirements of its customers. In addition, Doble Group offers customized training programs to drive user buy-in and teach them how to use the system to its fullest capacity. Ongoing support program are also available to help businesses keep the application relevant to its evolving process changes and maximize their investment in the system.
About Doble Group, LLC
Doble Group combines sales performance improvement consulting with cloud computing technologies to improve business results for companies throughout the U.S., Central America, the Caribbean and Latin America. The company understands the importance of delivering and supporting integrated, end-to-end solutions for customers and is uniquely qualified to deliver these services through hands-on experience. Our mission is to deliver holistic business solutions that deliver bottom-line results to clients. For more information, visit: http://www.doblegroup.com.
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