"We receive compliments via email all the time," says Linden Gray, the president of Mexican Insurance Store. "It never ceases to amaze me when people go out of their way to pay us compliments. It never gets old either.
Perris, Calif (PRWEB) March 12, 2012
In an effort to highlight the top priority that it places on providing exceptional customer service, Mexican Insurance Store, a leading online provider of Mexican auto insurance, has devoted a new section of its website to testimonials by satisfied customers. The popular insurance provider, which offers a comprehensive array of Mexican auto insurance products, is including the testimonials to demonstrate its ongoing commitment to superior customer service. "We receive compliments via email all the time," says Linden Gray, the president of Mexican Insurance Store. "It never ceases to amaze me when people go out of their way to pay us compliments. It never gets old either. We're obviously doing something right because these types of comments keep pouring in from one month to the next. To show our appreciation, we highlight some of them on our website."
It's not unusual for Mexico car insurance companies to include customer testimonials on their websites, but Mexican Insurance Store takes things one step further by devoting an entire section of its website to these comments. The testimonials all come from actual satisfied Mexican auto insurance online customers, and they range from a few short sentences to comments that are several paragraphs long. "I've been pretty surprised by some of the comments we've received," says one employee. "Some people really go out of their way to let us know what a great job we've done. Comments like those keep us working hard and striving to provide even better service."
Mexican Insurance Store does not post each and every comment or testimonial that it receives on its website. To do that, the company would have to upload several new comments every month, which would tie up a lot of resources. "As nice as it would be to include each and every comment that we receive, it's really not practical," says the employee. "We need to focus on providing impeccable service, so we can't set aside the time it would take to upload all of the comments we get. We post the most notable ones."
Comments and testimonials that aren't published on the site are still acknowledged by Mexican Insurance Store. "A few months ago, I bought coverage from Mexican Insurance Store for my trip to Acapulco," says one satisfied customer. "Everything went off without a hitch; I couldn't believe how easy it was to buy Mexico car insurance through the Mexican Insurance Store website. After I got home, I decided to send them a quick email to let them know how much I appreciated the great service. Within a day or two, I received a nice reply thanking me for my comment."
Although Mexican Insurance Store doesn't post every single comment and testimonial that it receives, the company does keep track of them. From time to time, the testimonials are refreshed and updated so that visitors to the site can see how happy their fellow travelers are. "We don't have a set schedule, but we do switch things up from time to time," adds Gray. "We'll sometimes add a comment or testimonial if it really stands out in a big way too." By checking back in regularly, visitors to the site can check out new comments and testimonials. The leading Mexican auto insurance online provider expects to receive many more in the future. "We only plan to get better, so we expect to see more of these as time goes by."
About Mexican Insurance Store.com
Mexican Insurance Store is the largest provider of Mexican Auto Insurance in South California’s Inland Empire, the 3rd most populous metropolitan area in California. The company offers a variety of Mexico Car Insurance policies online and provides policies to Canada and US travelers nationwide. Self-service policies are purchased and printed instantly by customers or created by Mexican Insurance Store and emailed or faxed to customers in minutes at no additional charge.
For additional information call 888 800 9988 from US or Canada or 001-881-800-9988 from Mexico or 951-657-4220 Direct.
Mexican Insurance Store
3819 Saint Austell Way
Perris, CA 92571
Fax 626 638 3255