Is there value in business VoIP?

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Studies show that IP (Internet Protocol) communications can reduce a business’s overall costs anywhere from 3 to 40 percent. With telecom costs representing 10 percent of the typical IT fixed expense budget, the value of business Voice over Internet Protocol (VoIP) can add up quickly. A new TDS Telecommunications Corp. (TDS®) white paper offers insights into the value in business VoIP.

“Businesses are switching to a VoIP-based technology for productivity and efficiency gains,” says Joe Kramschuster, director of Commercial Product Management at TDS. “Cost-savings are also one of the top reasons businesses are switching.”

Studies show that IP (Internet Protocol) communications can reduce a business’s overall costs anywhere from 3 to 40 percent. With telecom costs representing 10 percent of the typical IT fixed expense budget, the value of business Voice over Internet Protocol (VoIP) can add up quickly. A new TDS Telecommunications Corp. (TDS®) white paper offers insights into the value in business VoIP.

“Businesses are switching to a VoIP-based technology for productivity and efficiency gains, to have a scalable system that grows with them, and to be prepared should disaster strike,” says Joe Kramschuster, director of Commercial Product Management at TDS. “Cost-savings are also one of the top reasons businesses are switching.“

VoIP is becoming a cornerstone technology helping businesses and employees communicate and collaborate anytime, anywhere, from any device. VoIP has the ability to integrate voice and data applications to a single, unified network. The result: businesses realize lower network management costs, streamline customer service, and increase productivity.

In a pilot study at one of its corporate sites, Intel was able to document dramatic productivity increases with VoIP. The company measured times to perform a range of tasks with the VoIP system compared to its legacy phone system. They discovered scheduling a conference bridge was 7 times faster with VoIP; receiving a fax was 31 times faster. Calculating the time saved on a range of tasks, Intel determined that the typical worker saved 2.7 days per year.

VoIP can revolutionize a business’s communications and provide real bottom-line benefits. With upfront planning and foresight, businesses can gain a rapid return on their VoIP investment. For more details about the value in business VoIP, visit http://www.tdsbusiness.com/Resources/white-papers-find-the-value-in-business-voip.pdf.

For more information about TDS, visit http://www.tdsbusiness.com or call 1-866-9-TDSBIZ.

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TDS Telecommunications Corp. (TDS®) is the seventh largest telecom provider in the U.S. For more than 40 years, the company has been connecting people with high-speed Internet, phone, and TV entertainment services in hundreds of rural, suburban, and metropolitan communities across 30 states. Today, TDS has more than 1.1 million equivalent access lines in service and 2,700 employees. Business customers select from the latest technologies, including: VoIP (managedIP) phone service, dedicated Internet, data networking, and hosted-managed services. Visit http://www.tdstelecom.com or http://www.tdsbusiness.com for more information.

TDS Telecommunications Corp. also manages the operations of VISI Incorporated, TEAM Technologies, and OneNeck IT Services Corp. through TDS Hosted & Managed Services, LLC. These companies employ more than 350 people who specialize in providing hosted application management, managed hosting, cloud services, and next generation data centers. Visit http://www.visi.com, http://www.team-companies.com, and http://www.oneneck.com for details.

TDS Telecommunications Corp. headquartered in Madison, Wis. is a wholly owned subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS]. A Fortune 500® company, Telephone and Data Systems provides wireless, local and long-distance telephone and broadband services to approximately 7 million customers in 36 states through TDS Telecommunications Corp. and U.S. Cellular [NYSE: USM], its majority owned wireless subsidiary. Founded in 1969 and headquartered in Chicago, Telephone and Data Systems employed 12,300 people as of Dec. 31, 2011. Visit http://www.teldta.com for investor information.

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Cindy Tomlinson

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