Florida Hospital Receives New Quality-Based Accreditation from DNV Healthcare

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Prestigious hospital joins others switching to new accreditation program.

The DNV program is consistent with our long-term commitment to patient safety and total quality.

Florida Hospital, part of the Adventist Health System, has achieved national accreditation from DNV Healthcare, the first Medicare-approved hospital accreditation program integrating the ISO 9001:2008 Quality Management System with the Medicare Conditions of Participation.

One of the nation’s largest and most-respected hospitals, Florida Hospital joins a growing cadre of hospitals shifting to the DNV program for its modern approach to quality and patient safety.

According to Florida Hospital, the DNV accreditation concept aligns well with the hospital’s strategic mission. DNV will survey Florida Hospital annually, focusing on improvement of processes across the continuum of care.

“The DNV program is consistent with our long-term commitment to patient safety and total quality,” says Lars Houmann, president and CEO of Florida Hospital. “The ability of the DNV approach to integrate ISO with our clinical and financial processes is a major step forward. We value the annual review and evaluation process with a consistent team of surveyors, allowing Florida Hospital to continually improve our care and processes.”

DNV surveyors spent a week at Florida Hospital, assessing care processes, reviewing policy documents and meeting with quality and clinical staff. The engagement was characterized by open dialogue about things that are working well and areas that can be improved, and showed the hospital staff’s dedication to continued development.

“It’s a very collegial and holistic system,” says Houmann. “The DNV program uses collaboration to help us find opportunities to improve, resulting in the empowerment of the staff through the accreditation process.”

As with all DNV accredited facilities, Florida Hospital has three years from its initial accreditation to complete the work necessary to become fully ISO 9001 compliant. Florida Hospital’s utilization of the ISO principles will enable and enhance its commitment to excellent, safe and compassionate care.

“Most hospitals are pleasantly surprised to find that through their current quality and patient safety programs they already comply with many of the specific requirements of ISO,” says Yehuda Dror, president of DNV Healthcare. “It’s mostly a process of adapting the ‘system speak’ of ISO to the language of healthcare and hospital services. Truth be told, ISO is as useful, and may even be better suited to healthcare than just about any other industry because it is designed for complex, people-based processes.”

About Florida Hospital
Opened in 1908, Florida Hospital is a faith-based institution focused on providing whole person care. It is one of the largest not-for-profit hospitals in the country, caring for more than a million patient visits per year – more than any other hospital in the country, according to the American Hospital Association. The more than 2,000-bed system is comprised of eight hospitals, including the Walt Disney Pavilion at Florida Hospital for Children, 30 outpatient facilities and 20 Centra Care locations throughout Central Florida. Florida Hospital provides a wide range of health services, including many nationally and internationally recognized programs in cardiology, cancer, women’s medicine, neurosciences, diabetes, orthopedics, pediatrics and advanced surgical programs. Florida Hospital is a designated statutory teaching hospital and also trains physicians from all around the world on the newest technologies. For more information, please visit http://www.floridahospital.com.

About DNV Healthcare
Based in Cincinnati, Ohio, DNV Healthcare is part of Det Norske Veritas, a global independent foundation dedicated to safeguarding life, property and the environment. In 2008, DNV Healthcare became the first new accreditation body for US hospitals in nearly 40 years, bringing to market a totally fresh approach to accreditation that integrates the ISO 9001:2008 Quality Management System with the Medicare Conditions of Participation for Hospitals. DNV accredits acute care and critical access hospitals, and also provides Primary Stroke Center certification. For more information, visit http://www.dnvaccreditation.com.

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Peter Greer

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