We look forward to continually improving our business processes in the years ahead.....
Conyers, GA (PRWEB) March 20, 2012
Lexicon Technologies, Inc., the leading provider of multi-vendor maintenance services for Specialty IT equipment, including enterprise mobility, scanning & data capture, label printers, point-of-sale peripherals and more, is pleased to announce the company has achieved ISO 9001:2008 Certification. Intertek, one of the world’s largest ISO 9001 registrars, completed the assessment and registration of Lexicon’s Quality Management System (QMS) which is “applicable to the provision of electronic equipment maintenance, repair management and refurbishment services.”
During 2011, a dedicated team led Lexicon’s efforts to create a Quality Management System which incorporates documented processes, work instructions, non-conformance and corrective action tracking designed to yield consistent quality outcomes and ensure continuous improvement. “We are proud of all our employees for working hard to achieve our ISO Certification,” said Ben Reeves, Lexicon’s Quality Manager. “Creating and implementing our quality system was a good experience for all of us -- it really shows our commitment to our customers.”
"Completing our ISO 9001:2008 Certification goal is an important milestone that matches Lexicon’s commitment to quality, customer satisfaction and excellence in all we do,” said Dave Wiedman, President of Lexicon and executive sponsor of the company’s quality initiatives. “We look forward to continually improving our business processes in the years ahead to better serve our customers – our Quality Management System positions us to do just that.”
About ISO 9001: ISO 9001:2008 is the internationally recognized standard for Quality Management Systems. Quality Management Systems which meet ISO standards incorporate documented processes, management commitment, necessary resources, and product realization to ensure customer satisfaction, as well as measurement and analysis to ensure improvement. A stringent multiphase certification audit occurs prior to certification and registration.
About Lexicon Technologies, Inc: Lexicon is the leading provider of multi-vendor maintenance management and execution services for Specialty IT equipment, including enterprise mobility, automatic data capture, label printers, point-of-sale systems, and more. Lexicon supports products manufactured by Motorola/Symbol, Intermec, Zebra, Honeywell/HHP/LXE, IBM, NCR, Datalogic, Epson, Lexmark, and many others. We leverage deep expertise, ISO 9001-Certified quality processes, leading edge systems (RepairEngine®) and complete maintenance solutions to make IT maintenance management and execution simple and to deliver savings. Customer segments served are Enterprises, Global Services Providers, OEMs, and Value Added Resellers. For more information about Lexicon visit http://www.LexiconTech.com.
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