These training courses have been designed to produce more competent ATM Engineers and to equip them with the skills needed to maintain the highest level of productivity and customer satisfaction.
(PRWEB) March 21, 2012
Leading ATM and ATM parts supplier TestLink has recently released the 2012 training schedule for three specialised NCR ATM engineer training courses.
Designed specifically for ATM Engineers and ATM service providers, these courses will offer detailed instructions on how to carry out first and second line NCR ATM maintenance.
Customers will also benefit from the opportunity to create a bespoke course which can be tailored to their precise requirements.
TestLink’s ATM Engineer training will ultimately produce more competent ATM Engineers who will have the knowledge to increase ATM uptime, create more first time fixes and decrease part usage.
Global ATM Service providers who are managing thousands of machines across the world will benefit significantly from the improved productivity of their engineers as first time fixes are increased and part wastage reduced.
The NCR 56XX/58XX First Line Maintenance course is a 1 day session priced at £427.78 per delegate and is held at TestLink’s premises in Poole, UK, or if required, the customers premises.
This ATM training course will focus on the first line maintenance procedures for 12 NCR ATM Models across the 56XX and 58XX range and will include model and module identification, ATM desk diagnostics and basic fault finding.
The course will include fault finding exercises throughout and conclude with a written test to measure the individuals’ understanding and grasp of the subject matter.
Having successfully completed the training, ATM Engineers will be able to identify and rectify first line failures in the ATM Models covered.
Engineers are then encouraged to complete the NCR 56XX/58XX Second Line Maintenance course which is priced at £1,372.73 per delegate and designed to span four days of training.
The objective of this course is to train ATM Engineers in how to confidently repair and carry out maintenance of the NCR 56XX and 58XX range of ATM Models, including module removal, refitting, strip down, clean and rebuild.
Having attended both of these courses, Engineers should finally complete the NCR 66XX Update Second Line maintenance course which is a one day session covering the 6622, 6625 and 6634 NCR models and priced at £550.00 per delegate.
This training course will focus on the field repair of the standard NCR ATM models from the SelfServ range and ATM Engineers will be trained on how to repair and carry out maintenance work on the featured models including module identification, removal and refitting.
The modules covered are:
UIMCRW Card reader
Fascia and collar kit
ATMs, ATM training manuals, workbooks and ATMdesk CDs will all be provided by Testlink – the manual and the CD can be taken by the Engineer to use in the field as necessary.
Employing competent ATM engineers is essential if service providers are to improve productivity and boost customer confidence and satisfaction.
Testlink’s ATM repair training programme is part of its ongoing commitment to supporting next generation NCR and Wincor ATM Machines.
TestLink Managing Director Greg Hughes said: “These training courses have been designed to produce more competent ATM Engineers and to equip them with the skills needed to maintain the highest level of productivity and customer satisfaction.”
TestLink is best known for providing global ATM solutions and pan-European laptop support.
TestLink operates to the ISO9000 and ISO14001 quality standards and has an ethical environmental policy.
For more information about ATM engineer training, contact Managing Director Greg Hughes, +(0)1202 627100 or visit http://www.testlink.co.uk
Information for Editors:
UK & Western European Operation
TestLink Services Ltd
No. 1 Factory Road
Telephone: +44 (0)1202 627100
Fax: +44 (0)1202 625577
Central European Operation
TestLink Services Ltd
Telephone: +420 220 121 450
Fax: +420 220 121 449
TestLink – Cutting Costs By Innovating Service
TestLink Services Ltd is an independent ATM supplier specialising in ATM remanufacture, ATM refurbishment and ATM asset & estate management – benefiting the global environment by increasing the reuse and recycling of automated banking equipment and reducing ATM-related waste.
ATM operators and third party manufacturers across the world can cut costs by up to 70 per cent by purchasing ATMs remanufactured by TestLink to ‘as new’ condition.
TestLink has 20 years of experience providing repairs to the leading ATM OEMs and maintenance organisations. The company has a capability across NCR and Wincor ATMs on all module types.
TestLink engineers strip each ATM down to its individual components, painstakingly rebuilding each module for maximum operational efficiency and longevity of service.
Each refurbished ATM undergoes a detailed 210-point inspection at TestLink before being shipped with delivery from just seven days.
TestLink serves its global markets from two fully resourced repair centres in the UK and one in the Czech Republic. Many of the 150 staff have direct OEM experience gained as engineers at ATM manufacturers NCR and Wincor.
TestLink was founded in 1989. It is still managed by its two founders, Chairman Nick Beer and Managing Director Greg Hughes.
The company operates to ISO9000 quality systems and ISO14001 environmental systems standards with an ethical environmental policy.