La Madeleine Effortlessly Upgrades 60 Locations to Latest TMx Workforce Positioning System Release

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TMx Technology helps ensure timely software upgrade at 60 cafés.

These are exactly the kind of results that TMx is positioned to deliver. We are committed to our customers’ success, and this is just another example of that commitment.

TimeManagement Corporation, a workforce positioning solution provider, today announced the successful rollout of an extensive, time-critical software upgrade at 60 la Madeleine cafés across the United States.

This particular rollout differed from any other for la Madeleine because of the 1 month time frame given to the team to complete the project from start to finish.All 60 locations had to go live with the upgrade on December 28th 2011. This requirement was due to la Madeleine’s need to change its fiscal calendar and the day in which its workweek starts.

“The TMx upgrade was remarkably smooth. I’d even say it was stress-free,” says Simon Robson, IT Manager for la Madeleine. “We received a very high level of commitment from TMx professional services to ensure we would meet our deadline, which happened to be over the holidays. Of the numerous enterprise system up- grades I have been involved with over my career, I have to say this was the most successful I’ve ever experi- enced.”

According to Jeff Imm, Vice President of Operations, Sales and Marketing at TimeManagement, “These are exactly the kind of results that TMx is positioned to deliver. We are committed to our customers’ success, and this is just another example of that commitment.”

This upgrade provided many new features including integration to Agilysys Eatec Inventory Management solu- tion which is one of the most exciting for the la Madeleine team. In addition to the new features la Madeleine will be evaluating some long standing TMx features that they now are ready to implement.

A TMx customer since 2005, la Madeleine operates 60 cafés throughout Texas, Georgia, Washington, D.C., Virginia, Maryland and Louisiana and offers exceptional French country cuisine.

About TMx
TMx (http://www.timemgmt.com) innovates workforce solutions to over 7,000 food service and hospitality operators to make business simpler and more profitable. With over 25 years in operation, TMx goes far beyond mobile scheduling to provide a comprehensive and feature rich system. TMx solutions include performance-based scheduling, dynamic labor forecasting, embedded workflows for human resources, employee self-service, mul- tiple time capture solutions and seamless integration to numerous POS, PMS, inventory and payroll systems.

Contact: tmxmarketing(at)timemgmt(dot)com 952-943-4863

(C) 2012 TimeManagement Corporation. TMx is a registered trademark of TimeManagement Corporation. All other product and company names mentioned are used for identification purposes only and may be trade- marks of their respective owners.

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Jene Leiner
The Cypress Group
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