Love Energy Savings use the feedback provided by customers in order to develop their services to achieve higher rates of customer satisfaction.
Manchester, UK (PRWEB UK) 22 March 2012
Having been established for nearly 4 years, Love Energy Savings who compare business electricity prices and gas are thankful for their customer’s feedback. Receiving feedback from valued customers helps Love Energy Savings continue to grow bigger and better than ever by offering the best cheap electricity and also cheap gas deals going. Not only for the Company itself but for their customers throughout the term of their contract as they can offer other services which are beneficial to the individual’s business requirements.
Love energy Savings believe that feedback is one of the most powerful influences on learning and achievement. Love Energy Savings use the feedback provided by customers in order to develop their services to achieve higher rates of customer satisfaction.
Andrew Emerson a customer of Love Energy Savings said “I was very pleased with the level of service Love Energy Savings provided; they saved my business money as promised. They were quick and efficient and I have no hesitation in using their services again”.
Love Energy Savings analyse ever single comment of feedback they receive they ensure optimum customer satisfaction for each customer on their customer journey. Time was mentioned in the feedback from many customers. 98% of customers in the recent feedback survey claimed Love Energy Savings saved them time. As time appeared to be such an important part of the customer journey and customers want there switch done quickly Love Energy savings have now developed a piece of technology which compares business electricity prices and gas in less than 90 seconds.
Gemma Bailey, Marketing & Relationship Manager at Love Energy savings said “We take every comment from every customer seriously and we do our upmost to improve our services constantly. I am proud to say in our most recent survey 99.8% of comments were positive and yet we still are inspired to keep improving and developing our services to provide better and more positive customer experiences. ”
Love Energy Savings is one of the UKs largest utility providers offering businesses the opportunity to compare electricity prices and compare gas prices online. Love Energy Savings is a true Lancashire hero. The company offers a warm welcome and ensures its clients’ money is well taken care of with good old-fashioned common sense.
To find out more about energy savings please visit http://www.loveenergysavings.com or call 0800932791 to speak to an advisor