Critical Response Systems Announces ResponseView™ Dispatch/Response Monitoring System

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Incident commanders know who is responding, where they are, and when they will be on scene.

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ResponseView provides emergency personnel with the best of both worlds: ISO/NFPA compliance and Internet access.

Critical Response Systems (CRS), a provider of leading-edge, mission-critical communication systems announces ResponseView™, a new module for the SPARKGAP response paging system. ResponseView tracks calls, dispatches, and responses, displaying active incident status on wall monitors and on live mobile web pages. Authorized command staff access this information using their PC or mobile device, increasing situational awareness and assisting them in the decision-making process concerning mutual aid, fill-ins, recall, and other tactical actions. ResponseView also displays general responder status (e.g., “in service,” “out of service,” etc.) based on first responders selection using their pager.

“ResponseView provides emergency personnel with the best of both worlds: ISO/NFPA compliance and Internet access. SPARKGAP is an NFPA-1221 compatible, dedicated radio system that transmits calls, dispatches, and responses without outside dependence; the ResponseView module provides status updates to authorized command staff using the Internet and cell networks. Together, they provide maximum performance and reliability for critical messages, and maximum availability for status updates,” explained Brian Claise, Chief Technology Officer for CRS.

“In addition, ResponseView is compatible with all mobile and desktop browsers. Incident commanders can select any active emergency event and view the event in detail or as an overview. They can also view the general status of all responders. Wall monitors automatically scroll through active events and responder status, providing critical data at a glance,” Claise continued.

About Critical Response Systems
Critical Response Systems manufactures leading-edge wireless data systems, focused on critical messaging and alerting. We know that every response starts with an alert, and our systems use the latest technology to ensure that first responders get their messages quickly, correctly and reliably. For more information about ResponseView or Critical Response Systems visit

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Brian Claise
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