DATAMARK, Inc. Launches New Business Engineering Department

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Services to help large enterprises transform complex, high-volume business processes.

We recognized the advantage of having a dedicated Business Engineering Department, with a team that can focus its full resources on reducing costs and increasing efficiency.

DATAMARK, Inc., a leading international business process outsourcing firm based in El Paso, Texas, today announced the launch of its Business Engineering Department, part of the company's portfolio of services for large enterprises.

The new department brings together teams of specialists trained in Lean Six Sigma quality management methods to analyze and transform high-volume mailrooms, downstream document processing and management, and other complex business processes for all industries. The department will be led by Director of Business Engineering Nina Brown, formerly Project Manager at DATAMARK. The department will be overseen at the executive level by DATAMARK Vice President Matt Lochausen.

"Business process re-engineering is a service we've always offered clients, but over time we recognized the advantage of having a dedicated Business Engineering Department, with a team that can focus its full resources on reducing costs and increasing efficiency," said Lochausen. "We are very pleased that Nina Brown will lead this new initiative at DATAMARK. Nina has over 12 years of experience in the business process outsourcing industry and an outstanding background in software development for content management systems."

Brown said business process re-engineering can assist large enterprises struggling with high operating costs, heavy paperwork burdens, and quality and customer service issues.

"Through a business process re-engineering consultation, our teams evaluate a client’s processes in order to detail all requirements, benchmark current levels of operation, identify opportunities for improvement, and create thorough documentation of the ‘as-is’ state," Brown said. “Our Business Engineers then leverage proven in-depth analysis tools and years of experience while working with client stakeholders to devise an optimal ‘to-be’ state that will maximize efficiency, ensure high quality and minimize cost while addressing real-world business needs.”

PREP Analysis for Qualified Enterprises

To demonstrate the potential benefits of a complete process transformation, the DATAMARK Business Engineering Department can provide an initial PREP Business Process Analysis at no cost to qualifying large enterprises.

Short for Prepare, Review, Evaluate and Propose, PREP is an on-site analysis that defines a client's requirements, benchmarks the current level of operations and identifies opportunities for improvement.

"The PREP analysis is an attractive option for executives considering outsourcing business processes, but who have a need for more data and input from outside experts," Brown said. "It is a high-level analysis that companies can use in making a decision to outsource, or as the first step of an in-depth business process re-engineering consultation with DATAMARK."

Companies interested in a PREP Analysis can complete an online request form, or call DATAMARK at 1-800-477-1944.

DATAMARK, Inc. is a leading provider of digital mailroom management, data entry, document processing and business process re-engineering solutions for Fortune 500 companies, government agencies and other large organizations. Founded in 1989, our company is the strategic business process outsourcing partner for Top 10 companies across several industry sectors, including insurance, banking and financial services, healthcare, and transportation and logistics. With onshore, nearshore and offshore centers, DATAMARK delivers process optimization, technology and Enterprise Content Management solutions to help organizations achieve efficiency and profitability in all back-office business functions.

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