“I want this company to be the best place anyone has ever worked at and the best company anyone’s ever bought from,” says Squaremouth CEO Chris Harvey.
St. Petersburg, FL (PRWEB) March 22, 2012
Online travel insurance comparison site squaremouth.com has been named a finalist in the 2012 Best Places to Work by the Tampa Bay Business Journal. Squaremouth, which started in 2003, is nominated in the 10 to 25 employees category. According to The Tampa Bay Business Journal’s website, “The 2012 Best Places to Work Awards recognizes the region's companies with the best work morale, engagement and retention.”
Headquartered in downtown St. Petersburg, FL, the Squaremouth office boasts an open and modern feel with glass walls, exposed ductwork and 180-degree views of Tampa Bay. Desks are clutter free without office supplies or even a telephone in sight. All calls are made through MacBooks or iPads. Squaremouth employees enjoy a relaxed work environment with music filling every room. They are encouraged to roam the office by working from a new desk each day or by stretching out on the plush couches to check email. Employees can wear anything they want, and shoes are optional.
Each day the Squaremouth staff begin with a morning meeting in the Circle of Love, comfy chairs arranged in a circle. Employees go over their tasks for the day to keep everyone on the same page and to assign accountability. From there, they go their separate ways to work on individual tasks. The Squaremouth culture allows freedom with minimal supervision, however, support is always available if needed.
Employees can play snooker, which is similar to pool, or take advantage of an outdoor deck overlooking Progress Energy Park, which hosts college spring training and international baseball games, as well as Tampa Bay Rowdies soccer games. The Squaremouth staff enjoys medical insurance, unlimited vacation time, profit sharing, free beer on tap, mandatory birthdays off with a bonus, and a 401k match.
Another Squaremouth characteristic is that employees initiate their own raise requests. During the raise presentation, employees discuss accomplishments or faults to determine if the salary increase is justified. A group vote determines the outcome. This structure makes employee salaries open information within the company.
Just as the Squaremouth working environment is unique, so is the company’s philosophy on customer service. Squaremouth prides itself on providing outstanding service to its travel insurance customers. All employees, even the CEO, assist travelers, delivering an extremely knowledgeable and courteous call experience.
“I want this company to be the best place anyone has ever worked at and the best company anyone’s ever bought from,” says Squaremouth CEO Chris Harvey. “In order to provide the best customer service, we need happy, motivated employees, who are driven to do their very best.”
The company has seen significant growth over past five years, and was recognized with a Fast 50 Award as Tampa Bay’s 9th fastest-growing company, also awarded by the Tampa Bay Business Journal. Squaremouth has grown 566 percent in the past five years.
The 2012 Best Places to Work winner is determined by an outside research firm based on employee questionnaires and will be announced April 19, 2012 at an awards luncheon.
Squaremouth is America's fastest growing travel insurance comparison site, helping customers instantly quote, compare and buy policies from every major carrier. Squaremouth has web sites in the US and UK, and an extensive network of partner sites worldwide. The company is headquartered in St. Petersburg, FL., with offices in Fort Wayne, IN. Visit Squaremouth.com or Squaremouth.co.uk.
About our Zero Complaint Guarantee
The cornerstone of our commitment to customers is Squaremouth's guarantee to remove any company from our website if there is a customer complaint that cannot be resolved to our satisfaction. Squaremouth offers the broadest selection of insurance with an emphasis on quality and follow-up care in companies featured. We also factor in independent evaluation from the insurance industry watchdog AM Best.
Squaremouth offers products from the following travel insurance carriers:
Air Ambulance Card, CSA Travel Protection, Global Alert Admin, Global Rescue, Global Underwriters, HCC, HTH Worldwide, IMG, ITravelInsured, Medex, Medjet Assist, MH Ross, On Call International, Seven Corners, Travel Guard, Travel Insurance Services, Travel Insured, Travelers Liberty, Travelex, TravelSafe, Trawick International and USA Assist.
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