Swiss Post Solutions Opens Toronto Office

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Global outsourcing and digitization solutions provider expands their North American presence.

Swiss Post Solutions, Inc. (SPS), a premier outsourcing and digitization solutions provider, announces the opening of a corporate office and secure document processing center in Toronto, Ontario, its first in Canada.

“There are a number of reasons why the Toronto market is attractive to Swiss Post Solutions,” stated Dan Moscatiello, CEO, North America. “First, Toronto is Canada’s financial and business capital. SPS works with customers in numerous industries, including Financial Services, Communications, Media & Entertainment, Life Sciences and Legal, all of which have significant presence in Toronto. In addition, it is a large, culturally diverse region, which is of key importance to SPS as a global solutions provider. Most importantly, since SPS entered the Toronto market in 2010, we have seen significant demand for our services. This office will help us meet the growing business needs of our clients.”

SPS offers a comprehensive suite of outsourcing and digitization solutions, including mail, document scanning and processing, reception, records, copy/print, IT, call center/switchboard, data entry/word processing, accounts payable/receivable, check and order processing, and more.

According to Moscatiello, “our goal is to help organizations transform the way they do business, which we do through a business approach which focuses on four key elements: people, process, technology, and cost savings. We bring our clients a team of highly motivated employees who are trained in the industry’s best-in-class processes. We offer an unbiased, vendor-neutral approach to technology, with a focus on reducing costs.”

In addition to office space for corporate management personnel, Swiss Post Solutions’ Toronto office will include a secure document processing facility that has been specially designed for the delivery of Business Process Outsourcing solutions, allowing SPS to manage clients’ business process tasks such as claims handling, order management, accounts payable and receivables, and check processing in their entirety. The facility also provides services such as scanning, data entry, and document production. Swiss Post Solutions is a global provider of document processing services, operates over 20 document processing facilities in North America, Europe and Asia.

About Swiss Post Solutions
Swiss Post Solutions is a leading provider of people- and technology-based solutions for business process outsourcing with subsidiaries and offices in all business centers of the world. It offers a wide range of solutions for corporate information and customer interaction management as well as e-Postal services for national and multinational companies. As a division of Swiss Post and headquartered in Zurich, Switzerland, SPS employs over 6400 people serving customers in 15 countries.

Within North America, SPS is a provider of local, regional and national outsourcing and digitization solutions, offering a comprehensive suite of services for support functions including mail, records, document scanning and processing, copy/print, reception, IT, call center/switchboard, data entry/word processing, accounts payable/receivable, check and order processing, and more. In addition to Toronto, the company has corporate offices in New York City (North American headquarters), Chicago, Los Angeles, San Francisco, and Washington, DC.

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Louis Ladehoff
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