In P-Card Programs, Over-Control Means Under-Utilization and Reduced Process Savings

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Organizations today may be over-controlling their Purchasing Card programs to the point of under-utilization to the detriment of process savings. NAPCP Annual Conference speakers, demonstrators, exhibitors and the industry’s leading providers discuss best practices for finding the right balance.

Well-informed practitioners, management and auditors collectively help an organization develop an effective control environment that supports program optimization.

National Association of Purchasing Card Professionals (NAPCP). Educational offerings on P-Card controls and auditing measures are always popular. At the NAPCP 13th Annual Commercial Card and Payment Conference, April 16–19, 2012, at the Omni Hotel at CNN Center in Atlanta, Georgia, attendees can choose from a variety of sessions, hot topic discussions, product & technology demonstrations and workshops that address these critical components of a profitable payments strategy.

Industry studies have repeatedly demonstrated that Purchasing Card (P-Card) fraud/misuse is not the epidemic problem that some believe it to be. Yet, some end-user organizations go overboard, front-loading so many restrictions that cardholders become frustrated and revert to costly, traditional purchase-to-pay processes.

How can the Commercial Card and payment industry reverse the propensity to over-control a program? Education. “The NAPCP understands that well-informed practitioners, management and auditors collectively help an organization develop an effective control environment that supports program optimization,” says the NAPCP’s Lynn Larson, manager of education. “P-Cards offer protections (e.g., liability waiver insurance, chargeback rights, dispute process, etc.) that most payment methods do not. Through a balanced mix of systemic and detective controls and a targeted audit program, an organization can encourage usage and maximize the value proposition inherent in P-Card programs.” The NAPCP offers a free white paper, "Fraud Prevention and Detection" to new members and complimentary subscribers.

Here is a sampling of the NAPCP 13th Annual Conference content:


  • Controls: Structuring Your Card Program to Achieve Security and Audit Compliance, Ammone Phimvongsa, Relationship Manager, First National Bank of Omaha
  • I Bought a Boat with the Credit Card You Gave Me! How to Detect Workplace Credit Card Abuses, Erich Heneke, Mayo Clinic
  • Quantified Controls for a P-Card Audit, Christine Salas-Dorantes, CPCP, Johnson County, Kansas


These open discussion topics were chosen via registrant poll (conducted February 2012)

  • Auditing, sponsored by Fifth Third Bank
  • Fraud, Misuse and Abuse, sponsored by J.P. Morgan


  • Continuous Monitoring for Card Programs: Lessons Learned for Fraud, Compliance and Cost Reduction presented by Oversight Systems
  • Continuous Monitoring of Purchasing Card Transactions presented by CaseWare RCM Inc.


The NAPCP is expecting hundreds of attendees from the public and private sectors, interested in the educational sessions, product and technology demonstrations and a vibrant Exhibit Hall filled with leading solutions providers. In addition to a roundtable discussion session, attendees will be able to participate in interactive “hot topic discussions” and Q&A periods built into every session.

Organized networking events include receptions in the Exhibit Hall, an NAPCP Members-Only Event, the Industry Networking Luncheon and an opportunity to meet with some leading providers one-on-one.

The conference program, schedule, list of participating providers and attendee organization list are all available from the conference website. For questions about registration or hotel, please contact the NAPCP at (952) 546-1880 ext. 4.

About the National Association of Purchasing Card Professionals (NAPCP)

The National Association of Purchasing Card Professionals (NAPCP) is a membership-based professional association committed to advancing Commercial Card and payment professionals and industry practices worldwide. The NAPCP is a respected voice in the industry, serving as an impartial resource for members at all experience levels in the public and private sectors. The NAPCP provides unmatched opportunities for continuing education and peer networking through its Annual Conference, Regional Forums, webinars, website, newsletters and weekly communication. The association sponsors research and publishes timely and relevant white papers, survey results and other documents. The NAPCP certifies professionals through the Certified Purchasing Card Professional (CPCP) credential program. Please visit to learn more about Commercial Card and payment programs in general, the value of membership, current member demographics, upcoming events and benefits of becoming a year-round partner sponsor.

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Lyssa Campbell
(952) 546-1880 5
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