When we first introduced online community software to companies and membership organizations in 2002, collaboration and engagement were back burner issues. Today, developing customer communities is a strategic imperative for most organizations.
Mesa, Arizona (PRWEB) March 28, 2012
Socious, a pioneer in bringing social software to businesses and membership organizations, reached 10 years of age this month. Well before Facebook, LinkedIn, and newer social business software providers were on the map, Socious provided online communities to user groups, businesses, and associations.
“The demand for web-based community solutions is very different from when we launched our product. We founded Socious to give customers and members access to one another so that they could tap into each other’s experience and knowledge. Now, we provide the collaboration, event, mobile, and membership management platform for some of the world’s largest companies and membership organizations.” said Socious President and Co-Founder, Scott Balthazor.
Over 10 years, Socious software has been at the center of marketing, customer retention, and member engagement strategies at industry leading companies and nonprofit organizations. Earlier this year, Socious reported 10 years of consecutive growth.
To highlight the impact Socious has had in keeping customers and members engaged, consider the following data points.
- Over the past 10 years, customers, members, and employees using Socious software have posted over 1 million discussion forum messages in their organizations’ online communities.
- The Socious platform sends over 4.5 million electronic communications to customers or members each month for companies and membership organizations.
- Socious software currently helps organizations manage over 370,000 customers and members each month.
“When we first introduced online community software to companies and membership organizations in 2002, collaboration and engagement were back burner issues. Today, developing customer communities is a strategic imperative for most organizations.” said Paul Schneider, Socious Co-Founder and Senior Vice President.
As more companies and non-profit organizations add online communities to bring customers, employees, and partners together, Socious’ management team and product roadmap position the company well to have an even larger impact on the social business landscape over the next 10 years.
Founded in 2002, Socious (socious.com) offers the industry’s most complete online community software to large and mid-sized businesses, associations, and user groups. The Socious platform includes private social networking, customer communication tools, advanced segmentation, forums, collaboration tools, and a full mobile platform to help organizations increase sales, retention, and member engagement. Take an online tour of Socious online community software.