Time Warner Cable Selects mPortal’s SPRINGBOARD to Power the My TWC Mobile Application for Smartphone and Tablet Users

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Mobile app enables subscribers to manage Time Warner Cable services on the go

mPortal, Inc., a global leader in connected device experiences across mobile, tablet and smart TV platforms, was selected by Time Warner Cable to be the platform provider for the My TWC mobile application. Leveraging the mPortal SPRINGBOARD product suite, the My TWC mobile application enables subscribers to easily access and manage their Time Warner Cable account either at home or on the go from Android and iOS devices.

My TWC is the mobile gateway for managing Time Warner Cable accounts by enabling features such as viewing current balance and paying your bill directly from the app, finding a payment center, and even managing VoiceZone settings. Existing Time Warner Cable customers can simply download the free app and login using their Time Warner Cable digital ID and password.

“My TWC is a fast and convenient way for customers to access and manage their account on the go,” said Rober Cerbone, Vice President, Time Warner Cable. “This mobile app is one of the many ways our customers enjoy our services better.”

Among other features, the first release of the My TWC mobile app allows subscribers to:

  •     View their current services and subscriptions
  •     Manage their digital home phone service by accessing call logs and setting up call forwarding
  •     Make secure payments using credit cards, debit cards or EFT
  •     Access Road Runner news feeds such as top headlines, sports and politics

“The My TWC mobile app allows Time Warner Cable to establish a more prominent presence on connected devices so subscribers can manage their Time Warner Cable account on the go. This was made possible by leveraging our SPRINGBOARD discovery and delivery platform and integrating it into Time Warner Cable’s existing IT systems” says DP Venkatesh, CEO of mPortal.

Time Warner Cable selected mPortal to power the My TWC mobile app using mPortal’s SPRINGBOARD product suite. SPRINGBOARD is a cloud-based platform that provides compelling discovery solutions across mobile and connected device platforms, including iOS, Android, HTML5, BlackBerry, and Windows Phone 7. SPRINGBOARD includes a Smart Client that can be custom branded and provides subscribers with an intuitive way to find, download, and launch applications and services as well as a carrier-grade server that handles the ingestion and distribution of content.

About mPortal
mPortal Inc., founded in 2000, enables user experiences for mobile content and applications across various connected devices such as mobile phones, tablets, TVs and other internet enabled devices. Its offerings are targeted towards consumer and enterprise customers of Mobile Operators, Cable Operators, Content Providers and Device Manufacturers. mPortal provides its customers with solutions that address the discovery, delivery and monetization of content and applications across the entire ecosystem of connected devices. With offices in the US and India, mPortal’s counts some of the world’s leading companies, including AOL, Comcast, Cricket Communications, Cox Communications, Disney Mobile, Mobile ESPN, Reliance Infocomm, TV Guide, Verizon Wireless and XEROX as its customers. For more information, please visit http://www.mportal.com.
SPRINGBOARD is a registered trademark of mPortal Inc. All other trademarks are the property of their respective owners.

About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high‐speed data and voice services in the United States, connecting more than 14 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and, through its NaviSite subsidiary, managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at http://www.timewarnercable.com, http://www.twcbc.com, http://www.navisite.com, and http://www.twcmedia.com.

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