Paris (PRWEB UK) 28 March 2012
Exclusive Networks Group, the pan-European SuperVAD, is introducing an extensive suite of technical services to deliver optimum value and opportunity to partners. The move brings together best practices garnered from nationally-based Exclusive Networks technical support services, to enable a fully integrated pan-European offering. With 40% of the entire organisation dedicated to engineering support, and 25 full-time trainers providing skills (on behalf of partners) to some of the world’s leading enterprises and service providers, the Group has invested heavily in providing a uniform response to the technical service needs of vendor and reseller partners alike.
“Always dealing with the latest generation of enterprise enabling technology, where we work to convert enormous opportunities with reseller partners, it’s absolutely essential that our support services remain robust and consistent,” said Olivier Breittmayer, CEO of Exclusive Networks Group. “We think that no partner should be held back from winning business through a lack of technical resources. That’s why we’ve designed our services to augment partners’ own capabilities, accelerate return on investment for new or extended propositions, and increase business opportunity with existing and prospective clients.”
Partners adopting Exclusive Networks Group’s professional and managed services benefit from trusted support throughout the full solution lifecycle from advisor to implementer, and trainer to maintainer. This enables partners to build propositions, identify and evaluate opportunities, design and demonstrate working solutions, and install/support solution deployments.
“This kind of commitment and flexibility is also what attracts our vendor partners to the SuperVAD approach,” added Sean Remnant, CTO at Exclusive Networks Group and architect of the new services portfolio. “For a vendor to successfully go to market in Europe, they can either risk investing to scale their own resources to these levels, or they can harness our reach and expertise.”
Having been introduced to the European market by Exclusive Networks Group in 2008, Palo Alto Networks has long benefitted from the SuperVAD’s commitment to technical expertise. “We’ve been able to continue building a successful global business by investing in the channel and making the right choices about distribution partners,” said Karl Driesen, VP of EMEA for Palo Alto Networks. “We have full confidence in Exclusive to underpin our technical support services, working hand in hand with our own local teams to provide customers with a world-class experience, and enabling partners to make sustainable, profitable business from our products and technology.”
About Exclusive Networks Group
Exclusive Networks Group connects emerging and growing global technology vendors to pan-European markets through its ‘SuperVAD’ - value-added distribution model. Exclusive Networks Group specialises in security, networking, infrastructure, and storage solutions for the ‘Smarter Social Enterprise’ and trades with circa 5,000 reseller partners.
Operated as a tightly integrated group of nationally-focussed, independent, and entrepreneurially-led business units, Exclusive Networks Group has become renowned for bringing innovative and disruptive technologies to the European marketplace. Since 2003 it has achieved significant growth and shared commercial success by providing accelerated go-to-market momentum for its vendor, integrator, VAR and service provider partners through consultancy, engineering, sales, marketing, training and technical support services.
Headquartered in France, Exclusive Networks Group is present in over 13 other countries including UK, Germany, Italy, Austria, the Netherlands, Belgium, Spain, Portugal, Sweden, Norway, and Finland and across Francophone Africa.