Confluent Translations Surges Ahead by Adding MadCap Flare, Lingo Software, and Certification

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Confluent Translations added MadCap Flare and Lingo to the list of software they support giving clients a choice in how they develop English content and execute translation and localization projects. This makes Confluent one of the few translation service providers proficient in the use of MadCap Flare.

MadCap Certified User, Confluent Translations, Desktop Publishing

Ken Nagy, Vice President

Taking the training and becoming certified in Flare really allowed me to see the subtle nuances and full capabilities of what Flare can do.

Confluent Translations decision stemmed from the XML-based MadCap Lingo and MadCap Flare products’ ability to cut localization projects by more than 20 percent. Additionally, the use of MadCap Flare multi-channel authoring software with international language support further facilitates translation. The XML-based authoring software featuring full Unicode support is inherently designed to handle both single and double-byte characters.
“Once we saw the demo and the abilities for content authoring and management with MadCap Flare we were hooked,” stated Charlene Nagy, President and CEO of Confluent. “We felt it was invaluable for Ken Nagy to become certified in its use and to master the software so we and our clients can take full advantage of its capabilities.”

The certification process began with a four day training course in MadCap Flare. A certification test was taken, followed by submission of a sample project (reviewed by a certified Flare user) and the MadCap Flare certification was issued.

“Taking the training and becoming certified in Flare really allowed me to see the subtle nuances and full capabilities of what Flare can do,” said Ken Nagy. “I am well experienced in many software programs, but Flare’s content authoring control and flexibility are the best I have seen for output to both online and print targets”. “I can see not only how this certification will be of benefit to our clients in their localization needs, but I can also see Flare being of value for us internally at Confluent,” Nagy added.

About Confluent Translations
Confluent, started in 1992, is an ISO 9001:2008 certified woman owned business headquartered in Pittsburgh, PA. Confluent is one of only a selected number language service providers listed on the GSA Advantage website under contract # GS-10F-0098Y effective until 12/2016, with three 5-year renewal options. More information is available at

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Charlene Nagy
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