By combining Avaya with ArmorVox, IVR system developers and call-center solutions providers can implement richer and more flexible biometric services with enhanced security, convenience, and flexibility.
Nashua, NH (PRWEB) April 05, 2012
Auraya Systems, a globally recognized expert on voice authentication solutions, announced the company is now a member in the Avaya DevConnect Developer & Partner Program. The developer resources offered by the program support Auraya’s commitment to develop and integrate its ArmorVox™ Speaker Identity System with Avaya’s IVR platforms.
The Avaya DevConnect program provides a wide range of developer oriented resources, including access to application programming interfaces (APIs) and software development kits (SDKs), developer tools, technical support options, and training resources. This initiative allows solution providers to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in Avaya technology. The program provides a streamlined way for customers to enhance their network with best-in-class applications chosen for the powerful capabilities they bring to Avaya’s product portfolio.
As an Avaya DevConnect program member and communications application developer, Auraya Systems can leverage the tools and resources provided by the program to enhance its development efforts. This includes access to the Avaya interface for integration of Auraya’s voice biometrics solution with Avaya’s technologies, and submission of products for compliance testing by Avaya Solutions Interoperability and Test Lab to verify compatibility with Avaya solutions.
Jeff LaBombard, vice president, Auraya Systems, explains, “Enterprise customers deeply dependent upon telecommunications for customer service and operations have turned to Avaya as a leading solution and service provider. The Avaya DevConnect program offers us the ability to integrate onto IVR platforms, allowing our partners to develop and easily implement voice biometrics authentication solutions. Our team is excited for the opportunity to partner with Avaya and to provide their customers with leading edge voice biometrics capabilities that enhance their operations.”
Voice Biometrics and Telecommunications
The increasing acceptance of speech technology in telecommunications – smart phones and mobile devices – and demand for sophisticated protection against identity theft, password hacking, and fraudulent access to personal information is paving the way for acceptance of voice-based services.
Designed for voice authentication security and identity management applications within the enterprise or in the cloud, ArmorVox incorporates advanced speaker identification methods and is the only product to fuse text-independent and text-dependent voice verification. By combining Avaya with ArmorVox, IVR system developers and call-center solutions providers can implement richer and more flexible biometric services with enhanced security, convenience, and flexibility.
For more about ArmorVox and how it fits into IVR systems, go to (http://www.armorvox.com/technology/armorvox-and-ivr-systems/).
Pricing and Availability
ArmorVox™ Speaker Identity System is available through ArmorVox authorized partners. ArmorVox prices start at US$20,000 in subscription or enterprise license configurations for applications developers and end-users. Professional services and technical support are available from ArmorVox authorized partners.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information, please visit http://www.avaya.com.
About Auraya Systems Founded in 2006, Auraya Systems, the creators of ArmorVox™ Speaker Identity System is a global leader in the delivery of advanced voice biometric technologies for security and identity management applications in a wide range of markets including banks, government, and health services. Offices are located near Boston USA, Canberra and Sydney Australia. For more information, please visit http://www.armorvox.com.