Larger Wendy's Franchisees Finding Better Applicants With New HR Tech

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WyckWyre, the restaurant-specific applicant tracking system, helps larger Wendy's franchisees focus on the best candidates for the job.

Larger Wendy's franchisees are looking for a way to raise the overall quality of applicants applying for open positions. Franchisees of 15 or more locations are beginning to turn toward online companies for help. The companies are providing solutions in the form of easy-to-use applicant tracking systems focused on the restaurant industry.

“It's a big movement that many human resource departments are reporting,” Lisa DiVirgilio, WyckWyre's marketing manager, said. “There is a definite need to take hiring online to not only streamline the process, but to reach a broader base of applicants when posting positions. Just having paper employment applications in the restaurant isn't cutting it anymore.”

Some Wendy's franchisees have found the solution in WyckWyre, a restaurant-specific applicant tracking system. The company works heavily with different Wendy's franchisees, large and small, across the United States.

“WyckWyre has given us the opportunity to go out and source people from different avenues. The quality of applicant has been significantly stronger," Ed Anderson, Wendy's franchisee and Wendy's Quality Supply Chain Co-Op (QSCC) board chairman, said.

Pennant Foods, a Wendy's franchisee that operates 90 restaurant locations in southern California and eastern Tennessee, recently signed on with WyckWyre to source better applicants and to utilize WyckWyre's prescreening feature. The feature allows employers to focus on the best, five-star athlete quality candidates for the job.

With WyckWyre, each applicant is put through a series of “yes/no” questions, and a long-form, written-response interview, allowing for a comprehensive review of the candidates skill sets. The questions also target the culture of the Wendy's brand to review the applicant's ability to fit into everyday operations.

The move from Pennant comes with many other big-name Wendy's franchises recently signing on with WyckWyre, including The Briad Group, First Sun Management Corp., Parco LTD, Wendy's of Bowling Green, All-Star Management and more.

“We've noticed larger franchisees are looking for an easy-to-use hiring system, but refuse to sacrifice robust prescreening for simplicity,” DiVirgilio said. “WyckWyre offers incredible pre-screening, especially with the longform questions. Many other applicant tracking systems stop at “yes/no” and “agree/disagree.” Wendy's franchisees report that the virtual interview's long-form written responses are extremely valuable to them during the hiring process. They say they love how it can save them about four to six hours per hire, on average.”

Other franchisees, including those of Dunkin' Donuts, Burger King, CUPS Frozen Yogurt, Energy Kitchen, Sonic, Applebee's, Holiday Inn, and Comfort Suites, have also sought out WyckWyre as a recruiting solution.

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Lisa DiVirgilio