IP Telephony Vendors Need to Bulk Up to Gain Market Share in an Evolving Market

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Info-Tech Research Group’s IP Telephony Vendor Landscape Report lists Avaya, Cisco, and Mitel Champions in evolving market.

IP Telephony Vendor Landscape, Info-Tech Research Group

Vendors who think they can stay on top of the game with last year’s features will not be able to maintain market share.

Info-Tech Research Group’s recently released IP Telephone Vendor Landscape report names Cisco, Avaya, and Mitel market Champions. According to the report, recent technological advancements have significantly changed the IP telephony landscape, evening out the playing field and forcing vendors to find new ways to differentiate their solutions.

“Vendors who think they can stay on top of the game with last year’s features will not be able to maintain market share,” said James McCloskey, Senior Research Analyst for Info-Tech Research Group. “In order to stay ahead of the game vendors need to focus product development on differentiators such as enhanced mobility solutions, Unified Communications capabilities, and flexible deployment options.”

Cisco, listed as a Champion in the report, has made a strong name for itself in the IP Telephony space. Due to its highly targeted products, mobile features and various deployment options Info-Tech Research Group believes Cisco is poised to continue its growth in the market.

Avaya is also listed as a Champion in the report. Avaya differentiates itself through an exemplary BYOD (Bring Your Own Device) program, and is ideal for distributed organizations with high collaboration requirements, as well as highly virtualized data centers.

Mitel offers a comprehensive solution that includes mobility options and highly flexible deployment options. Their ease of use and partnership with VMware helped to earn them Champion status in the Vendor Landscape report.

For the full list of Info-Tech Research Group’s recommendations for selecting an IP Telephony Vendor, visit: http://www.infotech.com/research/ss/select-the-right-ip-telephony-vendor

Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category.

About Info-Tech Research Group
With a paid membership of over 25,000 members worldwide, Info-Tech Research Group (http://www.infotech.com) is the global leader in providing tactical, practical Information Technology research and analysis. Info-Tech Research Group has a fourteen-year history of delivering quality research and is North America's fastest growing full-service IT analyst firm.

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Carlene McCubbin
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