Does Killing 4,000 Babies a Day Represent Good Customer Service?

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Whilst tough statistics face water and sanitation providers throughout the world the Global Water Summit, on 30th April and 1st May, asks why some of the most startling facts are still ignored. Rome provides the forum.

Inspirational speakers and Networking

Major financial conference for the global water industry

This is the best event in the industry: very useful, very well run and most enjoyable.

The international water industry gathers at the Global Water Summit in Rome on 30th April to discuss finance, the challenges it faces and the future. The conference is hosted by the International Desalination Association (IDA) and Global Water Intelligence (GWI).*

It is a crucial time for the sector. Poor water and sanitation remain the biggest killers in the world today: the World Health Organisation (WHO) reports that 4,000 babies die each day as a result of water borne diseases. But the industry which is responsible for delivering safe drinking water and treating the associated wastewater still struggles to attract adequate finance. The death toll which might be considered horrendous in war seems to be treated as nothing more than poor customer service within industry.

The theme of this year’s event is A Brave New World, with out-of-the-box financial and technological solutions under discussion. The headline speakers are:

    Frank Rijsberman, Director, Water, Sanitation & Hygiene Program at the Gates Foundation, outlining his vision for the future of water and sanitation provision
    Craig Venter, of the J Craig Venter Institute, explaining how advances in synthetic biology could revolutionise the water sector.
    John Lipsky, former managing director of the International Monetary Fund looking at the long term impact of the financial crisis on our ability to finance water infrastructure.
    Dr Mihir Shah, Head of Water Resources for the Government of India outlining India’s new strategy for sustainable water resource management.

Attracting both private and public sector leaders from across the global water industry, the Global Water Summit has established itself over the past five years as the event which pulls together the great ideas and the great people who will shape the future of our water services.

From a journalist’s point of view it provides a feast of stories with immediate relevance to readers everywhere. Key story lines which will feature at the event include:

    Is water the defining crisis of the 21st century?
    Why can some poor countries provide clean safe water but other richer ones fail?
    To what extent can technology solve our water problems?
    How can we cut through the Water, Food and Energy Nexus?

All the people who you might want to speak to on these issues, whether it is the heads of the major public utilities from across the world, leading financiers from the World Bank and the private sector, or CEOs of water technology companies, will be available to accredited journalists to interview. To reserve your press pass drop a line to Ruth Newcombe on rn[at]

Coming Up:
GWI will be running the 5th Desalination Short School on 27 April in Barcelona – right after the EDS Conference at CCIB and held in the same venue. See

*Global Water Intelligence (GWI)
+44 1865 204208

International Desalination Association (IDA)

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Ruth Newcombe
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