Medical Tourism Training Inc. Launches Cross Cultural Program For Health Care Professionals

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Custom designed on-line and on-site training offered for health care professionals working with culturally diverse patients and staff.

Brookline, Massachusetts: Medical Tourism Training Inc. announces the launch of its on-line and on-site training program, “Through Your Patient’s Eyes: Cross Cultural Training for Healthcare Professionals”. Created by its team of experts in collaboration with the Culture Coach International, “Through Your Patient’s Eyes” is a fully scalable and flexible package for health care providers of all sizes and budgets working with culturally diverse clients and staff.

“Through Your Patient’s Eyes” is designed for providers from spas and resorts to dental and medical offices to individual or multi-hospital chains which serve domestic and international patients from outside their usual service areas. With a focus on the customer experience, the program builds a foundation for understanding cultural complexities and differences including the impact of dietary requirements and religious beliefs on the delivery of health and wellness services.

According to Kari Heistad, CEO of Culture Coach International, Newton, Massachusetts, “In working with Medical Tourism Training to develop this course, our major objective was to provide content to help health care professionals explore their own cultural beliefs in order to better understand and communicate with patients and co-workers from other backgrounds. Conflict exists in every organization but cultural differences do not have to add to that stress. In fact, we believe that working with patients and co-workers from other regions or countries creates an exciting environment to grow as individuals and professionals. Success in the global marketplace means providing a better patient experience than your competitors. The content and design of ‘Through Your Patient’s Eyes’ gives our clients a strong competitive edge”.

On-line study offers users the option to study at their own pace, in the comfort of home or office. With a running time of more than 2.5 hours plus quizzes and a final knowledge check, it is a complete “Do It Yourself” introduction to cultural diversity. Online study can be supplemented with custom-designed on-site training to meet specific needs.

Elizabeth Ziemba, President of Medical Tourism Training offers words of advice for clients new to online study in her article, “Tips to Maximize the Investment in On-line Learning”, saying, “Setting goals, scheduling time, and sharing the information with co-workers contribute to improved learning and implementing what is learned. Turning individualized learning into team work generates the most value for employees and employers while fostering greater understanding among individuals of different cultures”.

To register for courses or to get more information about training and consulting services, visit today.

About Medical Tourism Training, Inc.:

Medical Tourism Training, Inc. offer on-line and on-site training and consulting services to the individuals and organizations involved in the rapidly growing international health travel sector. With a focus on business skills and training especially those involving the patient and customer experience, the company is the first to market affordable, convenient, and easy to use eLearning solutions oriented to working professionals that are fully scalable and flexible. By collaborating with experts in the fields of medical tourism, health care, business, hospitality, and law, Medical Tourism Training delivers high quality, multi-lingual on-site training and consulting services designed to create measureable change for its clients.

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Elizabeth Ziemba
Medical Tourism Training
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