Anyone in charge of writing and implementing business phone prompts should attend this webinar to avoid common pitfalls and succeed in getting callers where they need to go!
New York, New York (PRWEB) April 17, 2012
Internationally recognized voice talent Allison Smith will be a featured guest on OnSIP’s upcoming webinar, “Never Miss A Call: Tips, Tricks and Best Practices for Answering the Phone,” at 2 PM ET this Thursday, April 19, 2012. In the VoIP industry, Smith is known as “the voice of Asterisk,” but she has also recorded greetings and prompts for Fortune 500 companies and telecom giants, including PetSmart, Vonage, Sprint, Verizon, Bell Canada, and Hawaiian Telcom.
“In the dozen years that I’ve been voicing telephone prompts, I’ve noticed some common traits of well-written systems. For example, they don’t keep customers unnecessarily waiting, and they don’t overload the caller with too much information,” said Smith. “Anyone in charge of writing and implementing business phone prompts should attend this webinar to avoid common pitfalls and succeed in getting callers where they need to go!”
This webinar is part of an ongoing OnSIP webinar series tailored for IT professionals and telecom consultants. Lead by Mike Oeth, CEO, and Andy Ogg, Channel Manager, the webinars also provide helpful tips on leveraging OnSIP, an award-winning hosted VoIP platform. Recognized by Channel Reseller News as one of the Top 15 VoIP Players To Watch, OnSIP has been a leading provider of business class VoIP service since 2004.
“We are excited to have Allison as a guest speaker,” said Mike Oeth, CEO of OnSIP. “This is an extremely important topic for our resellers and customers. A company’s phone greeting and prompts often make up a customer’s first impression of a business - they should be planned and recorded with high standards. I can’t think of anyone better to give IVR tips and tricks than Allison Smith, The Voice.”
Having helped over 15,000 customers, OnSIP is a leading provider of business VoIP service to small and medium-sized businesses. OnSIP customers enjoy the benefits of a business class phone system, without the traditional high cost, burden, and inflexibility. For more information, visit http://www.onsip.com.
Allison Smith is an internationally-recognized professional voice talent, specializing in voicing telephone systems. If you’ve maneuvered through telephone prompts while calling a Fortune 500 company; participated in a telephone customer satisfaction survey; signed onto a conference call, listened to the public airwaves, took an online training module, or even received an automated call notifying you of an upcoming medical or dental appointment – chances are, you’ve heard Allison.