Lucille’s Smokehouse BBQ Streamlines Operations with the CrunchTime! Restaurant Back Office Solution

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Web-based restaurant enterprise solution replaces multiple legacy systems for a growing chain.

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Of all the systems we investigated, CrunchTime! not only met our goal, but also demonstrated the most focus and competency in food cost management.

With more than a dozen software tools in place to manage its restaurants, the team at Lucille’s Smokehouse BBQ was spending too much time supporting its systems, instead of the other way around. To unify and simplify their operations, they partnered with CrunchTime! Information Systems on a new restaurant back office initiative.

“We wanted a system that could replace some of our legacy tools, most of which performed a single task, weren’t centrally integrated, and had to be maintained independently.” said Dennis Jones, CFO of Lucille’s. He added, “Of all the systems we investigated, CrunchTime! not only met our goal, but also demonstrated the most focus and competency in food cost management.”

Once implemented at Lucille’s, the solution is slated to replace legacy systems for:

  •      Sales reporting
  •     Food inventory management
  •     Reporting/dashboard
  •     Draft beer cost management
  •     Catering management
  •     Nutrition
  •     Purchasing management

In addition, CrunchTime!’s unmatched breadth of functionality includes tools for:

  •      Production planning
  •     Ordering and receiving
  •     Labor scheduling and workforce management
  •     Cash reconciliation
  •     Menu and recipe engineering
  •     Automated alerts

With its comprehensive tool set, the CrunchTime! restaurant back office solution helps drive down operating costs by increasing supply chain and staffing precision, while making day-to-day operations more consistent. Real-time reporting on a wide variety of Key Performance Indicators gives each user instant visibility to sales metrics and cost recovery opportunities.

By providing an integrated platform to manage all dimensions of the business, CrunchTime! empowers customers to maximize performance at every level of their operations.

“From the beginning, we’ve concentrated on offering a comprehensive solution that eliminated all the moving parts; the team at Lucille’s understood the value immediately.” said Bill Bellissimo, CEO of CrunchTime! “Their team wanted to be focused on the business of running restaurants, and to let us deal with the tools to support them. It is a great fit for both companies and we are excited to partner with them as they transform their business.”

About CrunchTime! Information Systems
CrunchTime! Information Systems is a leading provider of enterprise solutions for the hospitality industries. Since 1995, CrunchTime! back office solutions have helped customers reduce food and beverage costs, drive labor efficiencies, and better manage the quality and consistency of their food service operations. CrunchTime!'s customers include multi-unit restaurants, cruise lines, hotels and food service management companies around the world. For more information, visit http://www.crunchtime.com.

About Lucille’s Smokehouse BBQ:
Lucille’s was started in 1999 by Craig Hofman, after an extensive tour of Southern barbeque places. On his return to California he distilled everything he learned into what became Lucille’s driving philosophy, “Serving the best Bar-B-Que with the finest southern hospitality.” For more information, visit http://www.lucillesbbq.com.

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Chris Bauer
CrunchTime! Information Systems
(617) 567-5228 x259
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