DC-Area Home Care Agency Receives “Best of Home Care” Award

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Recognized among a select few of the best agencies in the country, Home Care Assistance, the Washington DC area's premiere in-home care provider, ranks in the top 25% in client and employee satisfaction scores.

We invest time and money in our caregivers to make sure they receive the best training in the industry, and this award shows that.

Home Care Assistance, the Washington DC area's premiere in-home care provider, was recently awarded the "Best of Home Care" award for 2012 by client satisfaction surveyor Home Care Pulse. Home Care Assistance's Bethesda, Maryland office received high marks for caregiver quality, timeliness and training, while their office in McLean, Virginia received top marks for caregiver work ethic. Both offices are among the top 25% of agencies surveyed by Home Care Pulse nationwide.

"I'm proud to work with such a dedicated group of caregivers," said Vinnette Henry, Senior Staffing Coordinator for Home Care Assistance. "We invest time and money in our caregivers to make sure they receive the best training in the industry, and this award shows that."

Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the in-home care space that demonstrate a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.

The selection process for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as agency training, communication, overall quality of care, caregiver performance, caregiver morale, response to problems and recommendation of services.

“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency. It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse.

Home Care Assistance invites anyone in the Washington DC area who may have questions about in-home care to call the Bethesda, MD location at 301-654-1525 or the McLean, VA location at 703-356-4333. For more information about Home Care Assistance visit http://www.HomeCareAssistance.com.

ABOUT HOME CARE ASSISTANCE

Home Care Assistance is the leading provider of home care for seniors across the United States and Canada. Our mission is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in Live-In care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults. A 2012 Franchise500® Company, Home Care Assistance has received numerous industry awards including Entrepreneur’s Fastest-Growing Franchises and Franchise Business Review’s Top 50. For more information about Home Care Assistance, our services and franchise opportunities, visit homecareassistance.com or franchise.homecareassistance.com.

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Kathryn Zakskorn
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