Santa Ana, CA (PRWEB) April 21, 2012
Ansafone, a leading outsourced contact center provider for organizations in the US and Canada, was recently named as a Bronze MVP Quality Award winner by Customer Inter@ction Solutions magazine, the leading publication in call center, CRM, and teleservices industries. This award recognizes companies exemplifying the highest commitment to excellence, quality, and customer service. Winners of this award have proven their sophistication of quality measures and adopted new technologies and improved standards for quality interaction.
Dennis Ure, Quality Assurance Manager said, “Ansafone Contact Centers has an active focus on maintaining consistent quality throughout our client base. Our call centers continually strive to meet and exceed the individual client quality objectives and expectations."
Ansafone’s philosophy is to combine state of the art technology with old-fashioned customer service—a total commitment to quality and wide range of services enable Ansafone to support the most diverse group of clients in the industry. Ansafone is pleased to be recognized as a contact center industry standout and will continue to demonstrate dedication and commitment to excellence, quality, and customer service, improving quality measures and adopting new technologies in 2012.
Ansafone is a US based company, staffed 24/7/365 with thousands of shared and dedicated agents. Specializing in campaigns requiring inbound and outbound call platforms and web-based interactions, Ansafone serves as a provider of CRM solutions, ACD applications, inbound IVR, and outbound CTI platforms. Ansafone provides answering solutions, outbound telephone marketing, live-reporting with up-to-the-minute data, and other solutions to help represent businesses to clients. These services also include up-selling, cross-selling, survey and retention, new customer acquisition, help desk services, customer support, and customer care solutions.
For additional information contact:
Stewart Wolfenson at (714) 560-1026 or swolfenson(at)ansafone(dot)com