Houston, TX (PRWEB) April 24, 2012
WebsiteAlive and its award-winning, industry-leading Alive Chat continue to dominate the Live Chat/Click-to-Call market and 2012 looks to be another record-breaking year.
“2011 was another tremendous year for us. Not only did we see a 32% increase in the number of businesses using Alive Chat, we introduced new products such as Alive Dial – our Click-to-Call platform that easily integrates with Alive Chat; added new features to enhance existing products; increased staff and opened a new west coast office in San Jose. WebsiteAlive is no longer just about Live Chat. We’re a complete communications company, connecting consumers to businesses the fastest way possible via the Internet and mobile platforms. From what we see so far, 2012 should be even bigger and better,” explained Adam J. Stass, Partner and CEO of WebsiteAlive.
In 2011, WebsiteAlive and TRUSTe, the leading privacy trustmark and provider of privacy solutions, and McAfee, the world's largest dedicated security technology company, teamed up to offer the only private and secure online communication via Live Chat available today. Both have certified that Alive Chat has demonstrated its commitment to consumer privacy, trust and security online.
Over 11,000 web and mobile sites around the world are using Alive Chat as their Live Chat solution to meet and greet website visitors, answer questions and close sales. Stass continued, “With the addition of McAfee and TRUSTe, visitors who frequent sites using Alive Chat can be confident their live chats are secure and private.
“We also had some fun watching three of our professional sports clients rise to the top in their respective fields — the Dallas Mavericks winning the 2011 NBA Championship, the Boston Bruins winning the 2011 Stanley Cup and the LA Galaxy winning the 2011 MLS Cup.”
WebsiteAlive’s Alive Chat allows website visitors, email recipients, banner ad viewers or social media contacts to connect to company representatives and have questions answered instantly by clicking on an Alive Chat button or link embedded on a website, email, ad, Twitter account or Facebook fan page. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If users have an Internet connection and a web browser, they can use Alive Chat. With Alive Chat Mobile, which is included at no extra charge in all versions of Alive Chat, operators can take chats on the road with Internet-based mobile phones and chat with website visitors just as they would from their desktop.
Compatible with both PCs and Mac, Alive Chat is 100% customizable. Without any special programming knowledge, companies can easily brand Alive Chat windows with their logos and color schemes to match the company’s design, giving customers a fully integrated experience.
For more information or to add WebsiteAlive’s Alive Chat to your website, contact WebsiteAlive at 888-696-4513, email them at firstname.lastname@example.org or visit them on the web at http://www.websitealive.com.
Since 2004 Alive Chat software from WebsiteAlive has been the leader in cross-platform/cross-browser Live Chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to increase leads and sales, reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 11,000 web and mobile sites including Royal Caribbean Cruises, Ltd., Acxiom, Bridgestone Golf, MacMall.com, Loews Hotel, Shadow Creek Ranch, Ooma, Bluehost, Magellan Jets, Dallas Mavericks, NY Knicks, Denver Nuggets, Boston Bruins, Philadelphia Flyers, Toronto Maple Leafs, The San Francisco 49ers, Seattle Seahawks, LA Galaxy and NY Red Bulls to name a few, WebsiteAlive’s industry-leading Alive Chat technology platform provides one of the best online Live Chat solutions available today.