SecurTek works hard to provide our customers with quality service through the use of advanced technology,” says Prabhjyot Malhotra-Singh, Product Research Analyst for SecurTek.
(PRWEB) May 04, 2012
SecurTek Monitoring Solutions a Saskatchewan based company partnered with WiredTime has recently taken a step forward in regards to provide technological advanced security service to customers and expanded product line by adding SecurChek i.e. The enhanced Guard Service to guard service program” Arm yourself with facts”.
A simple service that combines trained guards and a device that enables machine to machine communication, i.e. a service that instantly sends signals to Monitoring station that allows quick access to information by Central Station attendants with providing great quality service to customers.
In today’s world most of the guard service companies follows the same old pattern of leaving paper reports on site, but with SecurTek’s SecurChek guard service customers will get instant report on their email. As well, customers get email alerts of when the guard has finished checking the site so they know if their home or business is secure and they are able to log in to the SecurChek website to view real-time reports of any alarm responses.
With the service, scannable barcodes are strategically placed throughout a customer’s property. When SecurTek dispatches a guard to respond to an alarm signal from a premise, upon arrival, the guard will scan these barcodes with an industrial grade secure scanner as they conduct their inspection. This information will be sent to SecurTek’s monitoring stations so they can confirm the guard has arrived at and, if appropriate, cleared the site.
Ms. Leanne Woodhouse, General Manager of Marketing and Dealer relation of SecurTek is enthusiastic about the latest service offering, “With SecurChek” it’s easy to manage the relationship with guard service companies to ensure timely response as well as to provide customers with complete picture of what happened when guard arrived on site. SecurChek™ is a new way of tracking response time and thoroughness of the guards.
“SecurTek works hard to provide our customers with quality service through the use of advanced technology,” says Prabhjyot Malhotra-Singh, Product Research Analyst for SecurTek. ““We were looking for a solution that would provide customers more accurate information about guard responses in alarm situations. SecurChek does that. It gives SecurTek and our customer’s confidence that our guard service providers are delivering the level of service our customers are expecting. “
“Having a partner such as WiredTime is also important,” says Malhotra-Singh. “They are committed to listening to their customers to make sure the service meets our needs, as well as those of the end-users. They also have that same focus on customer service and technology that SecurTek has.”
SecurTek, a wholly-owned subsidiary of SaskTel, provides commercial and residential security monitoring services to customers throughout Canada. Through their dealer program, SecurTek partners with over 80 independently owned firms including retail, wholesale and servicing dealers who provide security sales and service expertise to their customers. For more information, contact SecurTek at 1-877-777-7590 or visit http://www.securtek.com for more information.