Monica McIntyre (head of operations for LatinExplore) saw an opportunity to create superior Costa Rica travel deals at discounted prices, allowing travelers to experience V.I.P quality and service.
Denver, Co (PRWEB) May 05, 2012
Over a year ago LatinExplore decided to start offering Costa Rica travel deals through the then pioneer of travel deals, Living Social.
Monica McIntyre (head of operations for LatinExplore) saw an opportunity to create superior Costa Rica travel deals at discounted prices, allowing travelers to experience V.I.P quality and service. Being one of the first travel agents to use both Living Social and later Groupon gave Monica the chance to set the industry standard very high.
Her packages prove that travel deals do not have to mean customer compromise. Monica developed a way to provide clients with individual attention while keeping prices at group travel rates.
She is exceptionally focused on customer service and meets her client’s needs by developing packages that are highly flexible. Many activities and transportation services can be tailored to meet the client’s needs. She also creates packages with wide-open departure dates. The days of having to arrive on a Thursday to qualify for a travel deal are now over. LatinExplore’s travel deals give clients the flexibility to arrive on a day that works best for them.
LatinExplore has launched 15 travel deals in various platforms and provided numerous travelers from all walks of life with a Costa Rica experience they aren’t soon to forget.
But the story doesn’t stop there.
Monica is constantly developing new techniques and services that provide travelers with even more value. Monica said, “We listen to what our clients have to say. Nothing makes me happier than when our clients send us videos and pictures of the fabulous trip they just took. However, if a client isn’t 100% happy then it is my responsibility to find a solution to meet their needs.”
Refreshingly, her actions speak louder than her words. When the “trip planner” option on the LatinExplore website became disabled due to technical difficulties Monica leapt into action. She took this an opportunity to completely revamp the website. The company’s new website (set to launch in June) promises to be the one-stop solution for travelers looking for the best travel deals, hotels, transportation, and activities year round.
For the next 7 days LatinExplore is offering 1 free hotel night to any traveler who registers at latinexplore.com. Book your travel to Costa Rica anytime during 2012 with LatinExplore and take advantage of 1 free hotel night. Even if you’re not sure if you will be traveling to Costa Rica in 2012 why not claim your free night just in case.
Monica (or one of her friendly assistants) is available to discuss or answer questions about planning a trip to Costa Rica. You can contact Monica at 888.340.4943 or by e-mail at customerservice(at)latinexplore(dot)com.