Another record month of performance on a wide variety of key performance indicators”, said Bob Barnes, VP of Product Marketing and Sales.
Foster City, CA (PRWEB) May 09, 2012
Today, NextUC announced the close of April with record numbers across the board. The company delivered strong product performance across the board including 100% product availability for the month, record user adoption, record website activity, onboarding performance and customer satisfaction results.
“Another record month of performance on a wide variety of key performance indicators,” said Bob Barnes, VP of Product Marketing and Sales. “NextUC believes it takes a number of successes to deliver customer satisfaction and NextUC is delivering well on the goals of the organization.”
NextUC utilizes the Net Promoter Score (NPS) as its key customer satisfaction indicator. NextUC rated a 43 for the month and that overall satisfaction rating was supported by strong product performance and customer engagement. The NextUC product was up for 100% of the month and has delivered a service level availability of 99.997% since its commercial launch ten months ago. Customers are finding it easier and easier to execute on the five minute onboarding process and are experience the wide variety of collaborative services with solid product performance across the board.
Services include unlimited online meetings including Lync audio and video conferencing. Every user has access to online meetings from iPads, iPhones, Android Phones, Windows or MACs and the conferencing service is included at no additional cost on top of the base service. NextUC also provides telephony and unified messaging, and all services can be reviewed at http://www.nextuc.com/why-nextuc/overview-team-collaboration/.
Customers are able to offset current spend on web conferencing and audio conferencing and get the whole unified communications experience at drastic savings. Combine this with an instant on product and NextUC is providing a major shift in the way businesses are acquiring and using unified communications.
There are no contracts required, there is a 60 day evaluation period and customers can leave at any point they feel there is a need. This marks the beginning of a massive shift in the way communication services are being consumed by businesses.
NextUC is a cloud-based Microsoft Lync communication product providing enterprise-class voice, messaging, conferencing, presence, chat, collaboration and mobility capabilities. NextUC streamlines business communication into one unified interface enabling easier and faster communication that improves teams collaboration and productivity. With NextUC clients can replace their phone and conferencing providers and simply use Lync for all of their communication needs. NextUC works on all operating systems including Windows, iOS, Android, Windows Phone and Blackberry and has a mobile client available for all major mobile platforms. For more information please visit http://www.nextuc.com.