Broadcore Bolsters Customer Support Operation

Share Article

Broadcore, a Hosted Unified Communications Company, adds to Account Management Team

News Image
Broadcore's support organization is managed and operated internally to ensure the highest level of care and to better serve clients.

Broadcore, a global provider of Hosted Unified Communications and Business VoIP Solutions, has bolstered its client service operations in support of its growing midmarket and enterprise client base by adding Leslie Evens to its account management team. Leslie, an Oklahoma native, uses Broadcore technology to telecommute from Oklahoma City. Leslie holds a BA degree in Communications/Media Writing from Mary Baldwin College.

“Leslie is a great addition to our client services team,” said Alan Pourafzal, Broadcore’s Director of Client Services. “Her job is to be a client advocate and to ensure that clients receive full value from our services. Her personality and great ‘southern hospitality’ attitude fits in well with our goal to be the best Client Service organization.”

Broadcore's support organization is managed and operated internally to ensure the highest level of care and to better serve clients. Broadcore support personnel are trained to provide informed, efficient, fast yet attentive and courteous customer service.

Customers may reach support from a Broadcore phone by dialing 611, from any phone by calling (800) 942-4700 - Option 1, or by sending an email to support(at)broadcore(dot)com.

About Broadcore

The Communication Partner that can transform your business. Broadcore is a global source of hosted unified communications (UC) services for businesses. Broadcore’s solutions allow the enterprise to increase employee productivity, accelerate business processes, and improve customer care through tight integration of dispersed communications endpoints for office, mobile, or call center employees. Through an extensible, highly scalable IP communications system, Broadcore offers a unified communications platform for voice (VoIP), data, and mobility communications across the enterprise and multi-location businesses.

Broadcore offers lowered total cost of communications ownership by assuming the cost burdens associated with data redundancy, infrastructure expansions, technology obsolescence risks, system scalability, and new feature integration and updates. By removing the costs associated with infrastructure and additional IT staff to maintain increasingly complex communications technologies, Broadcore allows its customers and their IT organizations to focus on their core competencies while remaining up to date with the latest communications technologies.

Providing telephony communications and hosted UC to over 120,000 users for over twenty years, Broadcore offers faster and easier deployment of communications capabilities within the enterprise, resulting in employee productivity and business agility with minimum interruption to business operations. Learn more at http://www.broadcore.com

For more information on Broadcore’s hosted VoIP solutions, please call 1-800-942-4700.

Connect with Broadcore online:
Facebook: http://www.facebook.com/broadcore
Twitter: http://twitter.com/broadcore
YouTube: http://www.youtube.com/user/Broadcore

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Sandy Nassif Moses
Visit website