(PRWEB) May 08, 2012
Today, USA Payday Forever has made the announcement that the first step of maintenance for their personal loan website is finally complete. This first step of maintenance is the fixing of the navigation to their website. Before, the website’s navigation links were pointing to the wrong web pages, therefore USA Payday Forever deemed it necessary to fix these navigation links.
This website maintenance for USA Payday Forever’s navigation was a primary focus lately for a few reasons. It was necessary for them to fix the navigation because they said that websites with broken navigation are less accessible to search engines. This is because search engine spiders can’t crawl them properly. They deemed this a problem as it was keeping their personal loan services from being more accessible to cash advance customers.
The biggest reason they wanted to fix their cash advance website’s navigation is because they want to accommodate visitors who are already able to find their way to their website. They realized it is hard for visitors and customers to use their cash advance website when they can’t even navigate to the pages they are looking for. Therefore, the fix to the navigation is more about being customer centric.
This customer centric focus is even more important when they considered the impact having a broken website would have on the new social media campaign they are readying to unveil to their payday loan customers. It is clear to USA Payday Forever that their social media campaign would not work effectively with customers being frustrated by the website itself.
After all, the social media campaign for their payday loan website is meant to focus on fostering quality relationships between the company and the customers. They want to provide their customers with the best experiences possible when they sign up for payday loan services. In fact, part of their campaign has been to train their customer services representatives.
USA Payday Forever trained their payday loan customer service representatives to be able to help customers with their personal finance issues. This service goes beyond just payday loans. Teaching customers to handle their personal finance issues is meant to be more responsible with their money and avoid financial problems in the future, according to USA Payday Forever.
About USA Payday Forever – USA Payday Forever is an online company that helps consumers to find and obtain personal finance services. For more information, check out their website at http://www.usapaydayforever.com.