Queens College Creates World Class In-Plant Department with Help from Konica Minolta

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Streamlined Workflow Helps Improve Operations and Customer Satisfaction

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With Konica Minolta support, technology and solutions we have designed a world-class in-plant department that allows us to offer the Queens College community the best printing quality and services available.

Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that Queens College, a part of the City University of New York network, has implemented Konica Minolta Production Print technologies and EFI Digital StoreFront to create a world class in-plant graphics department. With exceptional color prints and an easy to use online job submission process, the in-plant print department has increased its business and reduced Queen College’s need for outsourced printing.

After experiencing a devastating flood, the Queens College in-plant department had an opportunity to redesign the layout and workflow for its print shop as well as evaluate new digital production print equipment that was better suited for its growing needs. With the help of Konica Minolta’s experienced sales team, Queens College was able to design a new functional layout for its print shop that streamlined workflows and dramatically improved overall operations. It also implemented two Konica Minolta bizhub PRO monochrome digital presses and two Konica Minolta bizhub PRO color digital presses growing its monthly color impressions by 300 percent and its black and white impressions by 700 percent.

“With Konica Minolta support, technology and solutions we have designed a world-class in-plant department that allows us to offer the Queens College community the best printing quality and services available,” Jeff Barnes, Deputy Chief Information Officer, Office of Converging Technologies, Queens College. “College departments now rely on us for more of their printing needs saving 25 percent compared to the outsourced printers. We could not have achieved this success without Konica Minolta’s valuable insight during our redesign process.”

Queens College implementation of EFI Digital StoreFront provides a Web interface for the intake of documents and streamlines the workflow process for the in-plant department from submission through the print production environment, to finishing and delivery. The system allows the Queens College print shop sales manager and operators to have more information about each job request and interact with customers more productively. Digital StoreFront also provides reporting capabilities to better track print jobs and performance.

“Colleges and universities can count on Konica Minolta as a trusted business advisor to provide valuable insight and best practice advice on how to streamline both student printing and in-plant graphic departments for improved efficiency and reduced costs,” said Sam Errigo, Senior Vice President, Business Intelligence Services, Konica Minolta Business Solutions U.S.A., Inc. “Queens College demonstrates the benefits of combining the speed of Konica Minolta’s award-winning digital production print technology with Digital StoreFront for improve job management, workflow and fast turnaround times.”

Click here for the case study promoting the Konica Minolta-Queens College partnership.

About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and Managed IT Services for the desktop to the print shop. Konica Minolta has been recognized as a leading supplier by the Allegra Network, International Center for Entrepreneurial Development (ICED), Mail Boxes Etc., Inc., and National Association of Quick Printers (NAQP). Konica Minolta's innovative bizhub PRESS C8000 is the first digital press to receive the G7 Digital Press Certification from the IDEAlliance®. For more information, please visit http://www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.

Konica Minolta Contact
Alicia Libucha
Konica Minolta Business Solutions U.S.A., Inc.
alibucha (at) kmbs.konicaminolta.us

Konica Minolta is a registered trademark of Konica Minolta Holdings, Inc. bizhub is a registered trademark of Konica Minolta Business Technologies, Inc. All other trademarks mentioned in this document are the property of their respective owners.

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