Zeacom to Showcase Multimedia Contact Center and Business Process Automation Solutions at IAUG Global Education Conference in Boston

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Contact Center Leader to Attend Global Avaya Users Event

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attending the IAUG Global Education Conference affords us the rare opportunity to mingle with both our reseller partners and their end-user customers.

Zeacom, a leading global provider of multimedia contact center and business process automation software with unified communications plugins, today announced that it will showcase version 6.1 of its award-winning Zeacom Communications Center software (ZCC 6.1) at the upcoming International Avaya Users Group (IAUG) Global Education Conference.

WHO:     Zeacom (BOOTH #1248)

WHERE:     IAUG Global Education Conference

John B. Hynes Convention Center, Boston, MA

WHEN:     May 20-24, 2012

This premier educational event provides comprehensive learning opportunities exclusively for Avaya customers, such as sharing best practices, networking with thousands of fellow Avaya users from around the world, and engaging one-on-one with Avaya's executive leadership team and industry innovators.

“At 4,000 members strong, IAUG is a top forum for Avaya users across the globe,” said Sam Williams, Zeacom vice president of marketing.

“For Zeacom,” he continued, “attending the IAUG Global Education Conference affords us the rare opportunity to mingle with both our reseller partners and their end-user customers. To remain true to our operational mandate of providing an exceptional customer experience, it is imperative that we utilize our partnership with IAUG to keep our finger on the pulse of this influential community.”

Zeacom is a tenured Avaya partner and regular fixture at IAUG events. Since 1994, customers have relied on Zeacom’s software and solutions to bring their customers closer, to create efficiencies and to increase productivity by automating communications workflow.

ABOUT ZEACOM
Zeacom is a leader in communications solutions delivering Multimedia Contact Center, Business Process Automation and plug-in Unified Communications functionality that bring customers closer. Established in 1994, every day more than 4,000 sites rely on our enterprise-quality solutions to improve the customer experience, increase productivity and understand their communications workflows.

A managed Independent Software Vendor (ISV) on Microsoft Lync, Zeacom has partnered with NEC for 17 years, and is a Cisco Premier Partner and a registered member of the Avaya DevConnect program, with partners and offices in North America, Northern Europe and Asia Pacific.

For more information go to zeacom.com

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Mostafa Razzak
Zeacom
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